Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Sales Executive/Floor Supervisor
Cochrane Dodge
01.2021 - Current
Developed strong and lasting rapport to improve customer service and retain valued clients.
Overcame objections and closed sales while following company policies and legal requirements.
Assisted customers with vehicle selection through carefully curated questions.
Trained newly hired sales team in appointment setting, phone calls and proper product demonstrations.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Sales Executive/Junior Finance Manager
North Hill Mazda
02.2020 - 01.2021
Developed sales strategy based on research of consumer buying trends and market conditions.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Processed loan applications and monitored progress from start to finish.
Negotiated loan terms and conditions with customers to secure best deal.
Identified opportunities to cross-sell and upsell loan products to customers.
Assisted customers with completing loan applications and other paperwork.
BDC Agent/Sales Executive
Cochrane Toyota
11.2018 - 02.2020
Handled inbound leads via phone and internet and directed to appropriate contact.
Developed sales pipeline and business opportunities through networking, cold calling and referrals.
Worked with sales department to develop sales strategies and techniques.
Researched and stayed current in consumer and industry trends.
Generated leads and established relationships with potential customers through outbound telephone calls.
Owner/Operator
Awko Taco Food Truck
06.2017 - 02.2020
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed income and expenses and adapted plans to improve profit levels.
Consulted with customers to assess needs and propose optimal solutions.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Placed orders to restock items before supplies ran out.
Trained kitchen staff to perform various preparation tasks under pressure.
Administrative Support Officer for System of Care at Cochrane District Social Services Administration Board CochraneAdministrative Support Officer for System of Care at Cochrane District Social Services Administration Board Cochrane