Andrew Garcia
Whittier,CA
Summary
Dedicated professional with a strong foundation in customer service, administrative support, and financial management, complemented by military experience and an academic focus in Geography with an emphasis on Environmental Studies. Expertise in efficiently managing complex tasks, including assisting the public with federal benefits, overseeing project documentation, and ensuring accountability of government resources. Proficient in Microsoft Office Suite, data entry, and policy compliance, bringing a detail-oriented approach to every project. Committed to problem-solving, fostering teamwork, and making a meaningful impact across public and private sectors.
Overview
12
12
years of professional experience
Work History
Congressional Aide
U.S. House of Representatives
08.2025 - Current
- Attended legislative and regulatory hearings to report information.
- Served as the primary liaison between the Member of Congress and constituents, local governments, community organizations, and advocacy groups across the district.
- Represented the Member at community meetings, city council sessions and public events, delivering public remarks gathering constituent feedback.
- Managed constituent casework involving federal agencies.
Customer Service Representative: GS-04
Social Security Administration
09.2022 - 07.2023
- Efficiently complete multiple tasks simultaneously, to include interviewing callers, conduct research, correct application of policy and procedures, and navigation of various computer systems.
- Discussed questions about Social Security laws and programs administered including Social Security numbers, benefits for retirement, survivors, disability, Medicare, and Supplemental Security Income with customers.
- Utilized SSA systems and databases to access and update client records.
- Handled sensitive personal data in compliance with federal guidelines and privacy laws.
- Processed applications for Social Security numbers, retirement, disability, and Medicare
- Supervisor: Jose Duarte (800-772-1213)
- 40Hr/Week
Administrative Assistant
JDG Construction
07.2019 - 09.2022
- Processed change orders and update corresponding documents to ensure accuracy via project management software.
- Provided administrative support to project manager by drafting and revising correspondence in Microsoft Outlook.
- Maintained project filing system tracking all ongoing jobsites through the usage of Microsoft Excel.
- Entered new project information on project management software.
- Supervisor: Daniel Garcia (562-237-3758)
- 20Hr/Week
Financial Management Technician
79th Theater Sustainment Command-U.S. Army Reserve
11.2019 - 12.2021
- Performed clerical duties in the form of maintaining financial reports and files via Microsoft Word.
- Processed payment vouchers for travel and lodging through the Defense Travel System (DTS).
- Provided customer service through usage of pay inquires.
- Determined unit fund availability by monitoring Excel spreadsheets.
- 16 Hr/Monthly
Infantryman/Armorer
US Army
06.2017 - 07.2019
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
- 40 Hr/Week
Infantryman
2nd Squadron, 3rd Calvary Regiment-U.S. Army
05.2014 - 05.2017
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
- 40 Hr/Week
Education
Bachelor of Science - Geography with focus on Environmental Studies
California State Polytechnic University-Pomona
Pomona, CA, US05-2025
Skills
- Microsoft Word
- Microsoft Teams
- Microsoft PowerPoint
- Information security
- Public policy
- Legislative research
Timeline
Congressional Aide
U.S. House of Representatives
08.2025 - Current
Customer Service Representative: GS-04
Social Security Administration
09.2022 - 07.2023
Financial Management Technician
79th Theater Sustainment Command-U.S. Army Reserve
11.2019 - 12.2021
Administrative Assistant
JDG Construction
07.2019 - 09.2022
Infantryman/Armorer
US Army
06.2017 - 07.2019
Infantryman
2nd Squadron, 3rd Calvary Regiment-U.S. Army
05.2014 - 05.2017
Bachelor of Science - Geography with focus on Environmental Studies
California State Polytechnic University-Pomona