Dynamic Medical Assistant with extensive experience at Coastal Cardiology, skilled in patient scheduling and EMR management. Proven ability to enhance patient flow and ensure HIPAA compliance while delivering exceptional customer service. Adept at performing diagnostic tests and supporting comprehensive
care, contributing to improved patient outcomes and satisfaction. BLS certified .
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant (Nuclear Diagnostics)
Coastal Cardiology - Dignity Health
05.2022 - Current
Obtained patient medical history, medication information, symptoms, allergies and anything related that would effect the exam.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Supported patient well-being, providing assistance for positioning for imaging and addressing concerns with sensitivity.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed medical records management, including faxing over results to referring providers, organizing and scanning documents. (Familiar EMR programs : Athena , AthenaIDX , ECW , EPIC and Cerner)
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Assisted physicians with preforming nuclear stress tests & stress echocardiograms, including preparing the room and providing pretest instruction and aftercare for the patients.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Followed appropriate procedures to minimize patient's exposure to radiation.
BLS certified
Cardiac monitor technician ( ZIO , Holter and MCOT)
Medical Receptionist
Coastal Cardiology
05.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Helped patients complete necessary medical forms and documentation.
Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Receptionist
IHL Services (COVID TESTING)
01.2021 - 05.2022
Helped patients complete necessary medical forms and documentation while using EPIC
Checked patient insurance, demographic, and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Greeted visitors and initiated triage processes for clients to streamline patient flow.