ANDREW GARATTI
Rohnert Park
Summary
Experienced customer service specialist with a decade of expertise, including automotive sales. Recognized for top performance and exceptional CSI ratings. Strong advocate for listening and understanding customer needs to drive success. Eager to contribute to a team-focused, growth-driven organization.
Overview
5
5
years of professional experience
Work History
SALES ASSOCIATE
STEVE'S HOMETOWN CHEVROLET GMC
Fruitland
01.2023 - 01.2026
- 2024 Certified Mark of Excellence award winner.
- Sold over 75 new units while achieving high customer satisfaction scores throughout the year.
- Cultivated strong customer relationships through consistent follow up and prompt customer service.
- Assisted customers in selecting vehicles based on their needs and preferences.
- Maintained extensive knowledge of Chevrolet and GMC vehicle features and specifications.
- I have learned to build urgency and value in the product within the first few minutes of conversation.
- Trained new sales associates on product knowledge and customer service techniques.
RESTAURANT WAITER
YARD HOUSE
Meridian
11.2020 - 12.2023
- Received Front of House Employee of the Year award in 2022 for consistently exceeding customer expectations.
- Provided exceptional customer service in a fast-paced dining environment.
- Supported wait staff during peak times by efficiently taking orders from large groups.
- Collaborated with coworkers to enhance communication and teamwork.
- Trained new employees on essential duties to ensure smooth service.
- Presented menus and answered questions regarding items.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Education
HIGH SCHOOL DIPLOMA -
MIDDLETON HIGH SCHOOL
Middleton, ID05.2020
Skills
- Sales techniques
- Customer relationship management
- Product knowledge
- Customer service
- Over-the-phone sales
- Order management
- Inventory management
- Cash handling
- Team collaboration
- Effective communication
- Time management
Accomplishments
2024 General Motors Mark of Excellence
Timeline
SALES ASSOCIATE
STEVE'S HOMETOWN CHEVROLET GMC
01.2023 - 01.2026
RESTAURANT WAITER
YARD HOUSE
11.2020 - 12.2023
HIGH SCHOOL DIPLOMA -
MIDDLETON HIGH SCHOOL