Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Andrew Fairweather

Orleans,ON

Summary

Dynamic and reliable professional with extensive experience in customer service and retail operations. Proven ability to enhance customer satisfaction through effective communication and product merchandising expertise. Skilled in inventory management and maintaining workplace safety, consistently contributing to a positive team environment and achieving operational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PetsHotel Specialist

Petsmart
Orleans, ON
08.2025 - Current
  • Engaged pet parents through warm welcomes, effective reservation management, and service upselling.
  • Monitored pets' well-being by providing proper feeding and hydration.
  • Ensured cleanliness and safety by maintaining guest rooms, play areas, and store spaces.
  • Managed inventory and supplies to ensure materials were available when needed.

Stock Crew Member

Real Canadian Superstore
Orleans, ON
10.2023 - Current
  • Contributed to overall store success with efficient stock handling processes, allowing for smoother operations during peak hours.
  • Maintained product knowledge by staying informed about new merchandise arrivals and promotions.
  • Answered customer inquiries regarding product availability and pricing information.
  • Ensured customer safety by promptly addressing spills or hazards in aisles and reporting any issues to management.
  • Utilized time management skills to balance multiple responsibilities, such as stock handling, customer service, and maintaining store cleanliness.
  • Minimized losses through vigilant monitoring of potential theft situations and notifying security when necessary.

Dog Daycare Attendant

Dogtopia
Orleans, ON
05.2024 - 10.2024
  • Kept accurate records of each dog's activities during their stay at the daycare center, entering important data into system.
  • Created an enjoyable atmosphere for all dogs through positive reinforcement techniques.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols, cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Communicated effectively with dog owners about their pet's day and any notable incidents.

Retail Sales Representative (Seasonal)

Bone & Biscuit Co.
Cochrane, AB
05.2023 - 09.2023
  • Provided exceptional customer service by assisting pet owners in selecting the best products for their pets, including food, toys, and accessories.
  • Maintained an organized and visually appealing sales floor by restocking shelves, arranging displays, and ensuring product labels were accurate and easy to read.
  • Processed customer transactions efficiently using the point-of-sale (POS) system, handling cash, credit, and gift card payments.
  • Assisted in managing inventory levels, tracking stock, and ensuring timely reordering of products to meet customer demand.
  • Supported promotional activities and store events, including setting up displays and maintaining social media platforms, informing customers about new arrivals or special offers.
  • Maintained a clean and safe store environment by following health and safety guidelines, and performing routine cleaning tasks.
  • Fostered a positive, friendly atmosphere to ensure repeat business, and a loyal customer base.

Crew Associate

McDonald's
Cochrane, AB
04.2023 - 09.2023
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Maintained safe food handling practices to prevent germ spread.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Worked effectively in team environments to make the workplace more productive.

Team Crew Member

Orleans Bowling Center
Orleans, ON
09.2021 - 08.2022
  • Provided outstanding customer service by greeting guests, assisting with lane assignments, and ensuring a positive, enjoyable experience for bowlers of all ages and skill levels.
  • Managed the operation of bowling lanes, including setting up lanes, troubleshooting equipment issues, and ensuring smooth gameplay for guests.
  • Restocked customer and crew areas with necessary supplies and rotated stock as required.
  • Supported the team by helping to set up and organize bowling tournaments, leagues, and special events, ensuring all logistical details were handled efficiently.
  • Operated the point-of-sale (POS) system to process payments for lane rentals, food, drinks, and merchandise, handling cash and credit transactions with accuracy.
  • Served food and beverages in the snack bar area, ensuring orders were fulfilled promptly and to customer satisfaction.
  • Maintained a clean and safe environment by regularly cleaning bowling lanes, seating areas, restrooms, and common areas, adhering to health and safety standards.

Stock Crew Member

Walmart Canada
Orleans, ON
01.2020 - 09.2021


  • Received and processed incoming shipments, ensuring all items were accurately counted, inspected for quality, and stored in appropriate locations.
  • Assisted with inventory control, conducting regular stock counts, updating product availability, and reporting discrepancies to management.
  • Stocked shelves, display units, and storage areas, ensuring products were neatly organized, fully stocked, and easily accessible to customers.
  • Participated in setting up seasonal and promotional displays, helping to drive sales and enhance product visibility.
  • Collaborated with team members to meet daily stocking goals and ensure timely product replenishment, especially during peak hours or promotional events.
  • Provided customer assistance by answering product-related inquiries, helping customers locate items, and ensuring overall satisfaction with store appearance.
  • Utilized time management skills to balance multiple responsibilities, such as stock handling, customer service, and maintaining store cleanliness.
  • Maintained a safe, and organized work environment by following safety protocols and cleaning guidelines for high-traffic areas and backstock storage.
  • Minimized losses through vigilant monitoring of potential theft situations and notifying security when necessary.

Education

Bachelor of Arts - Environmental Studies

Carleton University - 2nd Year Student
Ottawa, ON
05-2027

High School Diploma -

St. Matthew Highschool
Orleans, ON
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Interpersonal and written communication
  • Point of sale operation
  • Product merchandising expertise
  • Retail store operations
  • Inventory management
  • Reliability and punctuality
  • Multitasking and organization
  • Workplace safety

Certification

  • Ontario Provincial Drivers License (Full G), 2025
  • Joint Health and Safety Certification (JHSC), 2025
  • Occupational Health and Safety Response Training, 2025
  • Workplace Hazardous Materials Information Systems (WHMIS), 2025
  • Harassment, Discrimination, Violence and Retaliation Training, 2025

References

References available upon request.

Timeline

PetsHotel Specialist

Petsmart
08.2025 - Current

Dog Daycare Attendant

Dogtopia
05.2024 - 10.2024

Stock Crew Member

Real Canadian Superstore
10.2023 - Current

Retail Sales Representative (Seasonal)

Bone & Biscuit Co.
05.2023 - 09.2023

Crew Associate

McDonald's
04.2023 - 09.2023

Team Crew Member

Orleans Bowling Center
09.2021 - 08.2022

Stock Crew Member

Walmart Canada
01.2020 - 09.2021

Bachelor of Arts - Environmental Studies

Carleton University - 2nd Year Student

High School Diploma -

St. Matthew Highschool

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Andrew Fairweather