Kathryn Patridis
Orangevale
Summary
Dedicated customer service representative professional with a strong focus on customer service and problem-solving. Known for attention to detail and maintaining high service standards, ensuring customer satisfaction in fast-paced environments.
Overview
29
29
years of professional experience
2
2
Certifications
Work History
Food Service Worker
UC Davis
Sacramento
09.2021 - Current
- Participated in training new staff on food safety protocols and service standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
Food Server
Black Angus Steak House
Sacramento
11.2018 - 11.2021
- Provided excellent customer service by taking orders and serving food promptly.
- Assisted guests with menu selections and answered questions about ingredients.
- Processed payments accurately using point-of-sale system for transactions.
Kitchen Manager
Meals on Wheels
West Sacramento
02.2021 - 09.2021
- Managed daily kitchen operations for meal preparation and delivery services.
- Supervised kitchen staff to ensure compliance with safety and sanitation standards.
- Collaborated with volunteers to facilitate efficient meal packaging processes.
Floor Supervisor
Esquire Grill / SMF
Sacramento
09.2014 - 08.2018
- Supervised daily operations to maintain high service standards and efficiency.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Ensured compliance with safety regulations and company policies.
- Managed cash register operations including deposits, withdrawals, transfers.
Dining Room Supervisor
Simpson University
Redding
09.2013 - 05.2014
- Supervised dining room staff to ensure efficient service and guest satisfaction.
- Trained new employees on service standards and operational procedures.
- Managed dining room setup, ensuring cleanliness and proper arrangement of tables.
- Resolved customer complaints promptly while maintaining a positive atmosphere.
- Conducted daily briefings with staff to communicate menu changes and specials.
Deli Clerk
WinCo Foods
Redding
03.2009 - 12.2009
- Prepared deli meats and cheeses to customer specifications.
- Operated slicing machines for precise product presentation.
- Assisted customers with product selections and recommendations.
- Managed inventory levels to ensure product availability and freshness.
- Engaged with customers to provide a friendly shopping experience.
Deli Manager
Sunset Markets
Redding
09.1996 - 10.2006
Deli Manager
Sunset Markets
Redding
09.1996 - 09.2006
- Supervised and trained staff on food preparation and customer service techniques.
- Ensured inventory accuracy through regular stock checks and ordering processes.
- Resolved customer inquiries and complaints with professionalism and efficiency.
Catering Chef
Hilton Garden Inn Hotel
Redding
10.2005 - 06.2006
- Collaborated with event planners to customize catering options for clients.
- Ensured timely food presentation and service during events and banquets.
- Assisted with setup of buffet tables or other dining areas prior to commencement of catered events.
Deli Manager
Porterhouse Steak & Seafood
Boise
03.2005 - 06.2006
- Supervised and trained staff on food preparation and customer service techniques.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Monitored daily sales reports to maximize profitability.
- Supervised deli staff to ensure efficient customer service.
Education
Some College (No Degree) - Hospitality / Continued Education UCD
Shasta College / UC Davis Medical Center
Redding, CA / Sacramento CASkills
- Team collaboration
- Time management
- Positive attitude and energy
- Conflict resolution
- Communication skills
- Service excellence
- Working with diverse people
- Professional appearance maintenance
- Multitasking
- Problem solving
- Attention to detail
- Supply ordering
Certification
Culinary arts hospitality management certificate
Timeline
Food Service Worker
UC Davis
09.2021 - Current
Kitchen Manager
Meals on Wheels
02.2021 - 09.2021
Food Server
Black Angus Steak House
11.2018 - 11.2021
Floor Supervisor
Esquire Grill / SMF
09.2014 - 08.2018
Dining Room Supervisor
Simpson University
09.2013 - 05.2014
Deli Clerk
WinCo Foods
03.2009 - 12.2009
Catering Chef
Hilton Garden Inn Hotel
10.2005 - 06.2006
Deli Manager
Porterhouse Steak & Seafood
03.2005 - 06.2006
Deli Manager
Sunset Markets
09.1996 - 10.2006
Deli Manager
Sunset Markets
09.1996 - 09.2006
Some College (No Degree) - Hospitality / Continued Education UCD
Shasta College / UC Davis Medical Center