Andrew Dunn
El Centro
Summary
Dedicated professional eager to explore diverse work experiences across various environments. Thrives in fast-paced settings while effectively managing departments and team members. Committed to continuous learning and development, with a strong desire to share knowledge and train others for success. Proven ability to deliver results while fostering a collaborative and productive workplace culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Host
Breakfast Republic
05.2025 - 11.2025
- Managed guest seating flow to enhance dining experience and reduce wait times.
- Trained new hosts on customer service protocols and restaurant procedures.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
- Implemented feedback mechanisms to enhance overall guest satisfaction ratings.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cook
Buffalo Wild Wings
01.2025 - 06.2025
- Prepared diverse menu items adhering to food safety and quality standards.
- Trained new staff on kitchen procedures and equipment operation.
- Collaborated with team to streamline food preparation processes, enhancing efficiency.
- Monitored inventory levels and reported shortages to ensure consistent supply of ingredients.
- Implemented daily cleaning schedules to maintain hygiene and safety in the kitchen.
- Conducted regular quality checks on food items to uphold restaurant standards.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Leader
Rubios
11.2020 - 07.2023
- I’m in charge of the store mostly with cash and the front business. Making sure things are clean an organized is my goal for this store.
Crew Leader
AMC Theater
08.2018 - 09.2019
- Maintaining customer service and up selling with there AMC A-list Stubs membership, overall improving the customer satisfaction all around AMC.
Unloader/Apparel
Walmart
04.2017 - 07.2018
- In unloading, managed others while unloading merchandise on and off the trucks, maintaining the back room, keeping areas up to code, signing others for duties.
- In apparel, maintaining cleanliness, customer service, all lines of departments starting from infants to ladies wear, handling phone operations.
Crew
McDonald's
10.2014 - 12.2016
- Cleaning in and around work station, maintaining cleanliness, training new employees, worked register, drive thru, barista.
Education
High School Diploma -
Central Union High School
El Centro, CA05-2012
Skills
- Managing others, organizing racks, sizing and color coding clothes, managing departments, cash handling, register experience, customer service, loss prevention, training new employees
- Multitasking proficiency
- Team collaboration
- Customer service
- Effective time management
- Adaptable to change
- Team player mentality
- POS software
- Server support
- Telephone reception
- Guest relations
- Staff coordination
- Reservations
- Up-selling techniques
Certification
- ServSafe
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Host
Breakfast Republic
05.2025 - 11.2025
Cook
Buffalo Wild Wings
01.2025 - 06.2025
Shift Leader
Rubios
11.2020 - 07.2023
Crew Leader
AMC Theater
08.2018 - 09.2019
Unloader/Apparel
Walmart
04.2017 - 07.2018
Crew
McDonald's
10.2014 - 12.2016
High School Diploma -
Central Union High School