Andrew Driver
Maple Ridge,BC
Summary
Dynamic Operations Manager/Dispatch Manager/Project Manager with a proven track record at CanWest Concrete Cutting & Coring. Enhanced customer satisfaction through effective problem-solving and streamlined processes, achieving timely project delivery. Fostered strong client relationships while managing budgets and improving performance outcomes. Developer or the CanWest Training Program & Joint Health & Safety co-chairperson.
Overview
7
7
years of professional experience
Work History
Operations/Dispatch/Project Manager
CanWest Concrete Cutting & Coring
05.2018 - Current
- Empowers employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducts regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Manages orders & maintains inventory and supplies.
- Develops and maintains relationships with external vendors and suppliers.
- Enhances customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Maintains the highest blended profit % on all his projects.
- Interacts well with customers to build connections and nurture relationships.
- Tracks employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Schedules employees for shifts, taking into account customer traffic and employee strengths.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Conducts monthly safety meetings
- Organizes and maintains training certificates for all staff members
- Head of CanWest Training department
- Senior Concrete Cutter with 7 years field experience prior to management
- Conducts on-site field inspections to ensure safety and quality
- Work closely with Project Managers to problem solve bids and estimate timelines.
- 2 years in northern Alberta on the oil rigs
- 5 years Carpentry work (Framing, Finishing and Concrete Forming)
Education
High School Diploma -
MRSS
Maple Ridge, BC07.2002
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations/Dispatch/Project Manager
CanWest Concrete Cutting & Coring
05.2018 - Current
High School Diploma -
MRSS
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