Overview
Work History
Education
Timeline
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Andrew Dotchin

Hamilton,Ontario

Overview

9
9
years of professional experience

Work History

Customs Coordinator

Kuehne-Nagel
Mississauga, Ontario
12.2020 - Current
  • Coordinated customs clearance processes, liaising with authorities and inspectors for efficient goods release.
  • Managed Prime/ETA multi-load shipments of heavy equipment to optimize logistics operations.
  • Ensured customs compliance for all shipments, adhering to local and international regulations.
  • Accurately classified goods and calculated duties and taxes to minimize delays.
  • Utilized CargoWise One software to enhance operational efficiency and tracking accuracy.
  • Obtained permits for both food and live animals
  • Built relationships through contacting CBSA ports
  • Delivered exceptional customer service, demonstrating strong attention to detail in all interactions.

Assistant Manager

Chris’s House RC Hobby Shop
Hamilton, Ontario
04.2021 - 01.2023
  • Assisted in managing store operations and enhancing customer service excellence.
  • Guided customers in selecting appropriate vehicle parts, ensuring satisfaction.
  • Processed parts orders, provided quotes, and coordinated delivery or pickup.
  • Implemented inventory control measures to streamline stock management.
  • Diagnosed and repaired customer vehicles to ensure optimal performance.
  • Evaluated damaged or low-voltage LiPo batteries.
  • Soldered various connectors to facilitate repairs and replacements.
  • Addressed inquiries, concerns, and complaints professionally and promptly.

Apprentice Technician

Acura Hamilton
Hamilton, Ontario
09.2016 - 12.2020
  • Executed dealership repair and maintenance routines with proficiency.
  • Assisted in inspecting and testing vehicle systems and components.
  • Completed levels one and two of Mohawk College Automotive Service Technician program.
  • Studied automotive manuals and referenced Honda and Acura's electronic service information system.
  • Gained hands-on technical training with expert technicians to enhance diagnostic skills.

Mobility Specialist

Porsche Center Oakville
Oakville, Ontario
11.2018 - 08.2019
  • Oversaw management of a fleet exceeding 20 loaner vehicles.
  • Directed valet services with a team of over 10 drivers to meet customer demands.
  • Easily adapts to changing schedules to meet customer demands.

Education

Automotive service Technician - level two

Mohawk College
Hamilton, ON

Three automotive courses completed - Class assistant

Westdale Secondary
Hamilton, ON

Timeline

Assistant Manager

Chris’s House RC Hobby Shop
04.2021 - 01.2023

Customs Coordinator

Kuehne-Nagel
12.2020 - Current

Mobility Specialist

Porsche Center Oakville
11.2018 - 08.2019

Apprentice Technician

Acura Hamilton
09.2016 - 12.2020

Automotive service Technician - level two

Mohawk College

Three automotive courses completed - Class assistant

Westdale Secondary

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Andrew Dotchin