ANDREW DO
Edmonton,Canada
Summary
Dynamic Operations Supervisor at DHL Supply Chain with a proven track record in employee development and engagement. Achieved a 30% reduction in new hire injuries through innovative training programs. Skilled in technical instruction and team management, fostering a motivated workforce that significantly improved productivity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Supervisor
DHL Supply Chain
Acheson, AB
06.2020 - Current
- Developed and implemented training program, achieving 30% reduction in new hire injuries.
- Oversaw site-wide transition to new WMS software, enhancing operational efficiency.
- Managed training department, supervising trainers and probationary team members for skill development.
- Facilitated corporate learning modules and orientation classes for new hires.
- Engaged over 60 team members in pre-shift meetings to boost morale and communication.
- Planned labor schedules based on forecasted volume to optimize resource allocation.
- Contributed to productivity improvement among team members by more than 50%.
- Conducted interviews and recommended candidates for hire and promotion.
- Monitored staff performance and provided feedback for improvement.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
President
Tight Assets Fitness Training Inc.
Edmonton, AB
04.2011 - 06.2022
- Mentored NAIT and UofA students during practicums to enhance practical skills.
- Consulted with NAIT and UofA regarding current industry trends.
- Facilitated corporate wellness classes to promote employee health.
- Conducted group fitness classes to improve physical well-being.
- Coached various sports teams, focusing on fitness and wellness outcomes.
- Provided individualized coaching sessions tailored to client needs.
- Led marketing initiatives to strengthen company brand presence.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Loss Prevention Specialist (Supply Chain)
Loblaw Companies Ltd.
Edmonton, AB
10.2007 - 04.2011
- Recovered $60,000 in stolen tobacco through thorough identification and investigation.
- Prevented inventory losses caused by operator errors through diligent oversight.
- Oversaw audits of deliveries across Western Canada to ensure compliance and accuracy.
- Collaborated with distribution centres to identify and implement continuous improvement opportunities.
Education
Bachelor of Technology Management - Business Management
Northern Alberta Institute of Technology
Edmonton, AB06-2026
Personal Fitness Trainer - Health And Wellness
Northern Alberta Institute of Technology
Edmonton, AB04.2011
Skills
- Facilitation and training
- Employee development and engagement
- Technical instruction and support
- Software proficiency
- Problem solving
- Team management and motivation
- Coaching and mentoring
- Active listening
- Time management
- Conflict resolution
Certification
Intermediate First Aid
WHIMIS
Timeline
Operations Supervisor
DHL Supply Chain
06.2020 - Current
President
Tight Assets Fitness Training Inc.
04.2011 - 06.2022
Loss Prevention Specialist (Supply Chain)
Loblaw Companies Ltd.
10.2007 - 04.2011
Bachelor of Technology Management - Business Management
Northern Alberta Institute of Technology
Personal Fitness Trainer - Health And Wellness
Northern Alberta Institute of Technology
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