Experienced warehouse professional with a strong background in logistics and distribution. A team player and natural leader with excellent communication skills. Seeking a position within a team that offers opportunities for growth and development. Motivated to provide prompt, friendly, and professional service. Specializing in business operations and transportation management. Possess a current Class B CDL and clean driving record. Excel in client relations and prioritize vehicle maintenance.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Ferguson
06.2021 - 05.2023
Delivered products efficiently to various locations, ensuring timely and safe arrival.
Maintained accurate records of deliveries and inventory for effective tracking.
Operated delivery vehicles in compliance with safety regulations and company standards.
Assisted in loading and unloading of goods, optimizing space and weight distribution.
Communicated effectively with dispatchers to coordinate delivery schedules.
Resolved customer inquiries regarding delivery status, enhancing satisfaction and trust.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Maintained strong relationships with clients through proactive communication and personalized service.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Verified accuracy of all deliveries against order forms.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Enhanced customer trust by providing courteous and professional service during deliveries.
Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Delivery Driver
Italfoods
12.2019 - 11.2020
Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed on-time deliveries by choosing best and most efficient routes.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Interacted with customers to determine needs and opportunities for additional sales.
Operated vehicle safely in highly congested areas with no traffic violations.
Fostered positive working relationships with customers by responding to questions and concerns.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Created and submitted delivery and DOT logs.
Completed rush deliveries on tight timetables to satisfy customer needs.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Warehouse Employee
V.E.R.
09.2019 - 11.2019
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Recorded information, shortages and discrepancies to keep records current and accurate.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Wrapped pallets in shrink wrap prior to loading.
Operated RF scanners to track merchandise and verify contents of containers.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed inventory control, such as counting and stocking merchandise.
Consistently lifted materials weighing as much as 100 pounds.
Class B Delivery Driver
Earls Organic Produce
03.2019 - 08.2019
Operated vehicle safely in highly congested areas with no traffic violations.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Completed on-time deliveries by choosing best and most efficient routes.
Created and submitted delivery and DOT logs.
Interacted with customers to determine needs and opportunities for additional sales.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Fostered positive working relationships with customers by responding to questions and concerns.
Worked overnight shifts during peak periods to meet coverage needs.
Completed rush deliveries on tight timetables to satisfy customer needs.
Driver/loader
ABC Supply Co. Inc.
09.2018 - 02.2019
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Moved items onto truck using equipment such as forklifts.
Relayed information about delivery changes and new orders.
Prevented damage to packages and products by correctly securing loads.
Used proper safety techniques and gear such as lifting straps to move items off the truck.
Established long-term customer relationships through prompt and courteous service.
Stacked and piled lumber, boards and pallets.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Sorted cargo before loading and unloading.
Reported all equipment failures and malfunctions to supervisor.
Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
Operated forklifts and other heavy machinery safely.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.
Swept floors and stored equipment at the end of each shift.
Attended and participated in all driver safety meetings.
Submitted all delivery documentation in a timely manner.
Completed daily trip inspections to prevent malfunctions and delivery delays.
Resolved problems and complaints to improve customer satisfaction scores.
Inspected the truck for defects and safe operating condition before, during and after trips.
Correctly marked invoices and clearly noted returns and shorts.
Operated all loaders, hand trucks, forklifts and cranes in a safe and efficient manner.
Completed inventory cycle counts as needed.
Preserved the boom crane control room and the area on and around the crane deck in a clean, neat and orderly condition at all times.
Trained other staff to operate boom crane, as necessary.
Operated boom truck smoothly to prevent excessive grapple swings, eliminate cable jerking and reduce wear on electrical and mechanical parts.
Delivery Driver
DBI Beverage
10.2016 - 06.2017
Loaded and secured items in trucks.
Picked up incoming stock and delivered materials to designated locations.
Obtained receipts or signatures for delivered goods and collected payment for services when
required
Operated all wheeled vehicles and equipment over varied terrain and roadways for support of
combat operations
Moved levers and controls that operate lifting devices, such as forklifts, lift beams and swivel-hooks,
hoists, and elevating platforms, to load, unload, transport, and stack material
Received pick-ups and delivered them to warehouse.
Reported vehicle defects, accidents, traffic violations, or damage to the vehicles
Drove multi-stop routes and made deliveries of beer cases and kegs.
Inspected product load for accuracy.
Broke down average of 15 pallets of cargo to stores throughout San Francisco and the Peninsula.
Successfully avoided time delivery delays by carefully planning best routes.
Delivered products to dealer locations as scheduled and as requested.
Submitted all delivery documentation in a timely manner.
Attended and participated in all driver safety meetings.
Completed all necessary paperwork using neat and legible handwriting.
Communicated customer complaints, requests and feedback to company management.
Loaded truck and properly secured items to prevent damage during transportation.
Interpreted maps and followed written and verbal directions.
Practiced safe and secure loading methods to avoid damaging goods.
Fostered positive working relationships with customers by responding to their questions and
concerns.
Submitted receipts and money received from deliveries at the end of each shift.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Warehouse Worker
Jameco Electronics
07.2016 - 10.2016
Swept floors and stored equipment at the end of each shift.
Stocked, staged and transported goods.
Divided cargo received by account Number and intended location.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Loaded and unloaded pieces into boxes for shipment.
Moved freight, stock and other materials to and from storage and production areas and loading
docks.
Stacked and transported all overstock to storage areas.
Received, stored and shipped goods and materials.
Used item Numbers to properly stock warehouse.
Attached identifying tags to containers.
Stacked and piled lumber, boards and pallets.
Picked up incoming stock and delivered materials to designated locations.
Operated forklifts and other heavy machinery safely.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Unloaded cargo from truck with hand trucks and pallet jacks.
Delivery Truck Driver / Warehouse Worker
ABLE Freight Services Inc
10.2015 - 06.2016
Transported deliveries locally and over the road.
Safely loaded and unloaded deliveries according to size of load and content description.
Inspected the truck for defects and safe operating condition before, during and after trips.
Checked shipping papers to determine the nature of load and checked for the presence of hazardous
materials.
Established and maintained excellent customer relationships.
Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous
conditions.
Managed discrepancy documentation for incoming shipments.
Answered customer questions regarding delivery promptly and accurately.
Submitted all delivery documentation in a timely manner.
Picked up and transported waste safely according to all federal, state and local rules and
regulations.
Attended and participated in all driver safety meetings.
Verified all dispatch instructions.
Sorted cargo before loading and unloading.
Tagged all inbound merchandise with receiving date.
Operated forklifts and other heavy machinery safely.
Loaded products weighing up to 10,000 pounds onto trailers for delivery.
Maximized sales by shipping on time and accurately.
Unloaded cargo from truck with hand trucks and pallet jacks.
Swept floors and stored equipment at the end of each shift.
Loaded and unloaded ship cargo.
Delivery Driver
Full Circle Inc
03.2015 - 06.2015
Loaded and secured items in trucks.
Completed on-time deliveries by choosing the best and most efficient routes.
Verified each delivery against shipping instructions before delivering to customers.
Drove company truck for local and intra-state pick-ups and deliveries.
Completed pre and post-trip safety inspections, recording and reporting any defects and
malfunctions.
Practiced safe and secure loading methods to avoid damaging goods.
Loaded truck and properly secured items to prevent damage during transportation.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Completed all documentation neatly and accurately.
Kept the warehouse and associated outside areas neat and clean at all times.
Loaded and unloaded 60- 80 delivery vans per shift.
Completed all necessary paperwork using neat and legible handwriting.
Completed and submitted all necessary logs and paperwork on a daily basis.
Delivery Driver
Royal Laundry
08.2011 - 06.2012
Inspected cargo for count accuracy.
Drove multi-stop routes in a shift.
Received pick-ups and delivered cargo back to warehouse.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Communicated customer complaints, requests and feedback to company management.
Completed all documentation neatly and accurately.
Loaded and unloaded 12-16 delivery trucks per shift.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Completed and submitted all necessary logs and paperwork on a daily basis.
Recorded truck plate Number and mileage on receipt when refueling.
Submitted receipts and money received from deliveries at the end of each shift.
Loaded and secured items in trucks.
Verified each delivery against shipping instructions before delivering to customers.
Education
High School Diploma -
Peninsula High School
San Bruno, CA
2007
Skills
Valid Class B Commercial Driver's License Deadline-driven