Andrew Crnkovich
Citrus Heights
Summary
Skilled Service Host with background in various hospitality environments. Possess strong customer service skills and ability to effectively manage high-volume workloads. Known for maintaining a positive and welcoming atmosphere, ensuring customer comfort and satisfaction. Take on more than I’m asked to help upper management. Take on the role of closing processes.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Service Host
Walmart Inc.
Citrus Heights
09.2021 - Current
- Welcomed customers and provided assistance with inquiries.
- Maintained cleanliness and organization in service areas.
- Coordinated with team members to ensure smooth operations.
- Inventory of overstock items
- Fulfill large money transactions from the following/ Bill pays, sending and receiving money transfers, money order, etc.
- Clerk
- Assisted in balancing cash drawers at the end of shifts.
- Assisted in training new employees on proper service techniques and etiquette.
- Greeted and welcomed guests upon arrival to ensure a positive dining experience.
- Collaborated with other team members to ensure efficient operations throughout shift hours.
- Performed opening and closing duties such as restocking supplies, cleaning work areas, resetting tables.
- Adhered to policies regarding ordering procedures and payment methods.
- Provided excellent customer service by responding promptly to inquiries and requests from guests.
- Money management
- Assisted customers in locating products throughout the store.
- Handled customer complaints with professionalism and empathy.
- Trained new staff on service protocols and company policies.
- Processed payments using POS systems accurately and efficiently.
Education
Del Campo High School
Fair Oaks, CASkills
- Customer service
- Cash handling
- Point of sale
- Inventory management
- Service training
- Team collaboration
- Complaint resolution
- Time management
- Effective communication
- Attention to detail
- Conflict resolution
- Problem solving
- Positive attitude
- Patience and composure
- Payment processing
Languages
English
Full Professional
Timeline
Service Host
Walmart Inc.
09.2021 - Current
Del Campo High School