Andrew Campbell
Whistler,BC
Summary
Experienced with managing guest interactions and front desk operations. Utilizes effective communication to address and resolve guest concerns promptly. I am eager to transition into a role more closely aligned with my accounting degree to leverage my skills and further develop my expertise in the field.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Whistler Reception Services
07.2024 - Current
- Collected room deposits, fees, and payments.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Resolved guest complaints with effective problem-solving, improving overall guest experience.
Kitchen Hand
Quattro Restaurant
08.2023 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Front of House Employee
Whistler Blackcomb
06.2023 - 06.2024
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Bachelor of Commerce - Accounting
University of Auckland
Auckland, New Zealand11-2022
Bachelor of Music - Composition
University of Auckland
Auckland, New Zealand11-2022
Skills
- Customer service
- Guest services
- Problem-solving skills
- Oral and written communications
- Time management
- Administrative skills
Timeline
Front Desk Agent
Whistler Reception Services
07.2024 - Current
Kitchen Hand
Quattro Restaurant
08.2023 - Current
Front of House Employee
Whistler Blackcomb
06.2023 - 06.2024
Bachelor of Commerce - Accounting
University of Auckland
Bachelor of Music - Composition
University of Auckland
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