Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Budish

Etobicoke,ON

Summary

A talented and accomplished Salesperson and Customer Service Professional with 10 years combined experience in Sales and Customer Service. Consistent record of increasing revenue and profitability through exceptional product knowledge and customer service. Able to work independently and lead sales and production teams. Self-motivated, proactive and confident in making independent decisions with proven ability to excel in fast-paced stressful environments. An astute communicator with strong attention to detail who thrives on new challenges and responsibilities. Technical skills include: PowerPoint, Excel and Word as well as multiple forms of payment such as credit, cash and debit.

Overview

13
13
years of professional experience

Work History

Pro-Shop Manager

Skiis And Biikes
11.2022 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Manage store inventory, including picking of product, stocking, transportation and placement on store floor

Member Experience Manager

Clublink Corp, Station Creek Golf Club
03.2020 - 11.2022
  • On-board and complete new member on-boarding checklist
  • Conduct tours of facility for new and potential members
  • Enroll new members on Golf related platforms to ensure full participation in member events
  • Respond to member emails, phone calls in a timely manner
  • Review member end-of-season survey results to work with club-level management team to ensure high Member Experience
  • Supervise all back-shop workers to ensure all tasks are completed in a timely and efficient manner
  • Facilitated, organized and ensured the smooth execution of member and outside events in 2021

Sales and Leasing Consultant

MARSIM AUTO GROUP
07.2019 - 03.2020
  • Generated a broad customer base by greeting potential buyers, obtaining pertinent information and making suitable vehicle recommendations Increasing monthly sales by approximately 30% in the first two months.
  • Managed lead tracking by making contact and following up on leads generated through marketing efforts.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.

Product Consultant and Pre-Owned Administrator

WEST TORONTO KIA
05.2018 - 06.2019
  • Populated PBS Systems Group database with up-to-date pre-owned vehicles information providing quick inventory access for potential customers and sales staff generating a steady increase is in sales within first 6 months while seeing steady increase in used car sales of 3 units monthly.
  • Assisted customers with product needs and introduced new store offerings.
  • Established long term customer relationships by using effective communication and active listening skills.
  • Demonstrated products to help customers try out offerings before making purchases.

Assistant Buyer and Sales Associate

GLOBAL BRAND EXCHANGE
10.2017 - 01.2018
  • Assisted Senior Buyer and Director of Sales in the preparation of excel documents for potential deals, leading to the decrease of processing time and increase in number of potential daily sales
  • Developed sales presentations, gathered information, prepared formats and materials, ensuring sales pitch information was clear, accurate and effective
  • Clarified customer requests by providing product, promotion and pricing information to ensure customer’s needs were met and gain potential sales.

Server

DRUMS N’FLATS
09.2016 - 02.2017

Sales and Marketing Coordinator

IMPAX MEDIA
08.2016 - 09.2016

Sales Associate

Sunglass Hut
11.2014 - 06.2015

Sales Associate

Fossil Yorkdale
11.2014 - 06.2015

Recruitment Coordinator

Kognitive Marketing
04.2014 - 11.2014

Sales Associate

SportChek
01.2011 - 03.2014

Education

Bachelor of Arts - Journalism Media Studies

University of Guelph-Humber
Toronto, ON
2014

Certification, Marketing -

George Brown College
Toronto, ON
2015

Honours, Post Graduate Program - Sales And Marketing Education

Humber College
Toronto, ON
2016

Ontario Motor Vehicle Industry Council (OMVIC) Smart Serve Certified -

OMVIC
Toronto, ON

Diploma - Marketing Management

Skills

  • Hospitality and Accommodation
  • Shipment Arrangements
  • Product and Service Sales
  • Sales Training
  • Conflict Resolution
  • Cash Handling Accuracy
  • Excellent People Skills

Timeline

Pro-Shop Manager

Skiis And Biikes
11.2022 - Current

Member Experience Manager

Clublink Corp, Station Creek Golf Club
03.2020 - 11.2022

Sales and Leasing Consultant

MARSIM AUTO GROUP
07.2019 - 03.2020

Product Consultant and Pre-Owned Administrator

WEST TORONTO KIA
05.2018 - 06.2019

Assistant Buyer and Sales Associate

GLOBAL BRAND EXCHANGE
10.2017 - 01.2018

Server

DRUMS N’FLATS
09.2016 - 02.2017

Sales and Marketing Coordinator

IMPAX MEDIA
08.2016 - 09.2016

Sales Associate

Sunglass Hut
11.2014 - 06.2015

Sales Associate

Fossil Yorkdale
11.2014 - 06.2015

Recruitment Coordinator

Kognitive Marketing
04.2014 - 11.2014

Sales Associate

SportChek
01.2011 - 03.2014

Bachelor of Arts - Journalism Media Studies

University of Guelph-Humber

Certification, Marketing -

George Brown College

Honours, Post Graduate Program - Sales And Marketing Education

Humber College

Ontario Motor Vehicle Industry Council (OMVIC) Smart Serve Certified -

OMVIC

Diploma - Marketing Management

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