Andrew Brusseau
Santa Rosa
Summary
Polite, professional, and highly punctual Loss Prevention specialist with proven experience in surveillance, theft apprehension, safety assurance, and investigative reporting. Skilled in maintaining a composed, courteous presence while taking decisive action at a moment’s notice. Known for strong communication, exceptional attention to detail, and the ability to collaborate effectively with store leadership and law enforcement. Dedicated to supporting Kohl’s Asset Protection mission through integrity, preparedness, and proactive shrink-reduction strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Asset Protection Detective
Macy's
09.2024 - Current
- Conduct thorough surveillance to identify, investigate, and resolve internal and external theft.
- Perform hands-on detainments and safely transport subjects for processing in accordance with policy.
- Maintain daily communication with local law enforcement and Organized Retail Crime Taskforce.
- Operate and maintain CCTV equipment, troubleshooting and adjusting systems as needed.
- Produce professional, detailed written case reports supported by documented evidence.
- Ensure store safety by assisting with security systems, fire panels, and coaching associates.
- Provide polite and helpful customer and colleague assistance, representing Macy’s with professionalism.
- Partner with mall security and neighboring businesses to reduce community-wide shrink.
- Demonstrate punctuality, preparedness, and consistent adherence to appearance and conduct standards.
Security Supervisor / Site Manager / Field Training Officer / Armed Security
Whitestar Group Private Security
09.2022 - 09.2024
- Supervised multi-site security operations, ensuring compliance with client-specific policies.
- Trained new officers in procedures, professionalism, safety, and situational readiness.
- Performed armed security functions including patrol, threat assessment, prisoner watch, and event security.
- Worked respectfully with at-risk populations including youth, recovery clients, and unhoused individuals.
- Utilized surveillance and communication systems to maintain situational awareness and safety.
- Managed fleet logistics, equipment distribution, and safety documentation.
- Collaborated with clients and law enforcement to resolve incidents quickly and effectively.
Assembly Lead / Production / Fabrication Technician/ Packing & Receiving
RAYTEQ LLC
02.2020 - 07.2023
- Produced high-precision industrial furnaces and components following strict specifications.
- Performed welding, fabrication, electrical panel assembly, and specialized ceramic casting.
- Conducted quality assurance testing with a documented 0% product-failure rate upon delivery.
- Operated forklifts and equipment safely in a confined warehouse environment.
- Managed shipping, crate construction, and domestic/international freight preparation.
- Implemented workflow improvements and coordinated closely with engineering leadership.
- Trained new hires and followed all MSDS/SDS, Lockout/Tagout, and safety documentation requirements.
Education
GED / Some College - Fine Arts – Sculpture; Coursework in Welding, Automotive, Metallurgy, Industrial Mathematics
Santa Rosa Junior College
01.2013
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Windsor High School
Windsor, CA01.2008
Skills
- Loss Prevention & Asset Protection
- Surveillance & Theft Detection
- Incident Response & Detainment
- Professionalism & Customer Courtesy
- Safety & Risk Mitigation
- Report Writing & Documentation
- Conflict De-escalation
- Emergency Preparedness
- Internal/External Theft Investigations
- Team Collaboration & Communication
- CCTV & Surveillance Systems
- Incident Reporting Software
- Microsoft Office / Google Workspace
- Radio & Communication Systems
- Threat assessment
- Compliance adherence
- Safety protocols enforcement
- Emergency response coordination
Certification
- Licensed Security Guard - 09/2022 - 2024
- Exposed Carry Firearms License - 01/2023-2024
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Asset Protection Detective
Macy's
09.2024 - Current
Security Supervisor / Site Manager / Field Training Officer / Armed Security
Whitestar Group Private Security
09.2022 - 09.2024
Assembly Lead / Production / Fabrication Technician/ Packing & Receiving
RAYTEQ LLC
02.2020 - 07.2023
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Windsor High School
GED / Some College - Fine Arts – Sculpture; Coursework in Welding, Automotive, Metallurgy, Industrial Mathematics
Santa Rosa Junior College