Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Aspell

Summerland,BC

Summary

Dynamic Owner/Operator at Cascade Stucco Ltd, adept in operations management and relationship building. Achieved high customer satisfaction through exceptional service and streamlined processes, while fostering a positive work environment that enhanced employee retention. Skilled in business planning and staff training, ensuring compliance and operational efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet SOWINS needs and goals.

Overview

34
34
years of professional experience

Work History

Owner/Operator

Cascade Stucco.Ltd
01.1991 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.

Education

High School Diploma -

W.J. Mouat
Abbotsford, BC
06-1981

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Personnel management
  • Staffing
  • Inventory management
  • Payroll processing
  • Relationship management
  • Human resources
  • DOT compliance
  • Mechanical recoveries

Timeline

Owner/Operator

Cascade Stucco.Ltd
01.1991 - Current

High School Diploma -

W.J. Mouat
Andrew Aspell