Andrew Arsenault
Saint John,NB
Summary
Dynamic professional with extensive experience in logistics and warehouse management, notably at Irving Oil Headquarters. Excelled in load planning and inventory management, significantly enhancing delivery efficiency. Skilled in fostering team collaboration and employing effective communication to exceed customer expectations. Recognized for problem-solving abilities and a commitment to safety and integrity.
Overview
17
17
years of professional experience
Work History
Load Builder, Tractor Trailer Operations
Irving Oil Headquarters
09.2024 - Current
- Managed the routing of upwards of 20 vehicles per shift, while managing the inventory and balancing the projected needs of 80+ sites across three states.
- Coordinated the movement of petroleum products to various clients in Southern New England.
- Reduced delivery times by efficiently prioritizing orders and managing load schedules.
- Consistently maintained a high level of professionalism, even during periods of high stress or increased workload, contributing to a positive working environment and strong team morale.
- Expertly managed time-sensitive tasks under tight deadlines to consistently meet and exceed customer expectations for timely delivery.
- Proactively identified potential bottlenecks in workflow, devising strategies to minimize delays while maintaining high levels of accuracy throughout each stage of the operation.
- Consistently achieved on-time deliveries by closely monitoring deadlines and adjusting workload accordingly.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Warehouse Associate and Delivery Driver
Chandler Sales
11.2023 - 09.2024
- Package and process customer deliveries for shipping
- Process paperwork and file delivery documents and manifests
- Pick orders for packaging and shipping
- Operate forklift, electric jacks, electric lifts and box truck according to company needs and standards
- Build daily loads for delivery and layout most efficient route to complete deliveries
- Perform daily safety checks of delivery truck in accordance to company and government standards
- Experience with JDI's E1 sales and inventory system
- Licensed to operate forklifts and/or electric pallet lifts
- Trained in the Transportation of Dangerous Goods
- Received 'white belt' training in Process Improvement
- Received certificate of recognition as Operations Employee of the Quarter
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Receiving & Warehouse Manager
Canadian Tire
05.2016 - 11.2023
- Support and distribute stock from trucks in a timely manner
- Account for damages/shortages and log all discrepancies
- Maintain logistics for products (delivery to sales floor)
- Maintain document control
- Preparing stock for catalogue orders or shipment/delivery
- Prepare documentation and build loads for stock returns to corporation
- Oversee and assist in unloading stock efficiently for store use while performing within a corporate set timeframe
Sports & Seasonal Manager
Canadian Tire
05.2016 - 11.2023
- Responsible for the management, coordination and coaching of up to twelve (12) personnel
- Perform product metrics and reporting (i.e
- Shrinkage, re-ordering etc)
- As a designated 'Closing Manager', responsible for proper shutdown of store systems at end of day and counting/securing cash; securing/locking up store perimeter and setting security system
- Providing technical advice / assistance to customers
- Plan, organize and implement floor plans for seasonal remerchandising
- Perform cashier and customer service desk duties as needed
Seasonal Supervisor
Canadian Tire
05.2016 - 11.2023
- Direct Supervisor responsibility for six (6) personnel
- Responsible for daily restocking of shelves and re-merching as required
- Responsible for maintaining a clean/safe work environment
- Provide company standard for customer service
Installation Technician
Cambridge Classics
06.2015 - 04.2016
- Installed kitchen cabinets, doors, windows, backsplashes and flooring
- Interpret blueprints, drawings, and maps
- Provide general labour for supervising contractor
Supervisor / Team Member
Compass Group Canada
01.2011 - 06.2015
- Responsible for preparing food and meals, maintaining inventory and meeting sales quotas
- Maintained a strong commitment to safety and hygiene
General Merchandise, Night Crew
Atlantic Superstore
06.2010 - 08.2010
- Re-stocking and returning merchandise
- Working independently
- Maintaining a clean work environment
Flooring Dept Sales Associate
Kent Building Supplies
07.2008 - 04.2010
- Providing technical customer service (Trained flooring sales expert)
- Opened and closed sales
Education
Diploma - Supply Chain And Logistics
Easter College
Saint John, NB07-2025
Bachelor of Arts - Philosophy
University of New Brunswick
Saint John, NB01.2009
Diploma with Honours -
Simonds High School
Saint John, NB01.2006
Skills
- Load Planning Expertise
- Freight Documentation
- Inventory Management
- Organizational Skills
- Problem-Solving
- Effective Communication
- Material Handling Equipment
- Warehouse Safety and Operations
- Forklift Operator Certification
- Teamwork and collaboration
- Efficient data input
- Effective schedule coordination
- Strategic route optimization
References
- Mike and Shelley Gillis, Canadian Tire East, Supervisor/Staff, 506-646-8919
- Brian Stirling, Canadian Tire East, Staff/Colleague, 506-609-7833
- Ashley Whittaker, Canadian Tire East, Colleague, 506-651-6048
- Kathy Dyer, Compass Group Canada, Supervisor, 506-663-8525
- Wendy Arsenault, Compass Group Canada, Staff, 506-847-4443
Affiliations
- Canadian International Freight Forwarders Association (CIFFA)
Interests
- Kayaking
- Camping
- Tech enthusiast, passionate about exploring the latest advancements and innovations.
- Drawing and Painting
- I have a passion for photography and editing photos.
Timeline
Load Builder, Tractor Trailer Operations
Irving Oil Headquarters
09.2024 - Current
Warehouse Associate and Delivery Driver
Chandler Sales
11.2023 - 09.2024
Receiving & Warehouse Manager
Canadian Tire
05.2016 - 11.2023
Sports & Seasonal Manager
Canadian Tire
05.2016 - 11.2023
Seasonal Supervisor
Canadian Tire
05.2016 - 11.2023
Installation Technician
Cambridge Classics
06.2015 - 04.2016
Supervisor / Team Member
Compass Group Canada
01.2011 - 06.2015
General Merchandise, Night Crew
Atlantic Superstore
06.2010 - 08.2010
Flooring Dept Sales Associate
Kent Building Supplies
07.2008 - 04.2010
Diploma - Supply Chain And Logistics
Easter College
Bachelor of Arts - Philosophy
University of New Brunswick
Diploma with Honours -
Simonds High School
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