Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew Abu

Waterloo

Summary

Focused on enhancing operational efficiency and technology infrastructure within the hospitality industry. Proven experience in ICT supervision, hotel management, and web development, supporting multiple hotel operations in Nigeria. Experienced in managing digital infrastructure, improving efficiency, and enhancing guest experiences.

Personable and responsible with natural ability to build rapport and foster positive community atmosphere. Understanding of conflict resolution and excellent communication skills to ensure harmonious living environment. Dedicated to creating supportive and inclusive residential experience for all students.

Overview

3
3
years of professional experience

Work History

Residence Representative

Baze University, Abuja, Nigeria
01.2021 - 01.2024
  • - Acted as a liaison between students and university administration, fostering a supportive campus community
  • - Organized inclusive events to engage residents, addressing student needs and promoting involvement
  • - Addressed residence concerns efficiently, enhancing the quality of the student living experience
  • Developed interpersonal skills in residents through team-building exercises and group discussions.
  • Contributed to campus safety initiatives by participating in emergency drills and attending relevant training sessions.
  • Supported residents'' academic success through organizing study groups and tutoring sessions.
  • Coordinated with housekeeping to maintain high standards of cleanliness and order.
  • Enhanced revenue with strategic planning and effective resource allocation.
  • Ensured compliance with league regulations and safety protocols by diligently reviewing rules and guidelines.
  • Promoted a culture of sportsmanship, teamwork, and respect among athletes, coaches, and spectators by consistently enforcing ethical standards.

Hotel Supervisor & ICT Department Supervisor

Country Home Hotel, Nigeria
01.2021 - 01.2023
  • - Supervised daily hotel operations, maintaining high standards in service quality and customer satisfaction
  • - Directed ICT operations, overseeing digital infrastructure to ensure efficient hotel management
  • - Led web development projects contributing to the successful opening of Country Home Hotel, Wizdom Hotel, and Northgate Hotel in Nigeria
  • - Enhanced operational workflows by streamlining scheduling and inventory, contributing to greater productivity
  • - Received recognition for advancing customer service through technology integration

Education

Bachelor of Science - Computer Science

Wilfrid Laurier University

High School Diploma - undefined

Baptist High School
01.2021

Skills

  • - ICT Supervision
  • - Operations Management
  • - Digital Infrastructure
  • - Java, Python, HTML
  • - Data Management and Analysis
  • - Team Leadership
  • - Communication and Organization
  • Activity planning

Languages

English
Full Professional
French
Elementary

Timeline

Residence Representative

Baze University, Abuja, Nigeria
01.2021 - 01.2024

Hotel Supervisor & ICT Department Supervisor

Country Home Hotel, Nigeria
01.2021 - 01.2023

High School Diploma - undefined

Baptist High School

Bachelor of Science - Computer Science

Wilfrid Laurier University

Similar Profiles

CREATE PROFILE
Andrew Abu