Andressa Brum Martins
Toronto,ON
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills eager. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Office Clerk
Universal Cleaning And Painting
06.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Input data into spreadsheets and databases.
- Collaborated with various departments to complete assigned tasks.
- Increased invoices in 20%.
Office Assistant
Ivan Franko Retirement Home
08.2020 - 08.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcome new costumes.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Created and maintained detailed records of all office activities.
- Managed over 50 customer calls per day.
Education
High School Diploma -
Escola Estadual Professora Zilda Pinheiro Da Silva
Minas Gerais, BR12.2015
Skills
- Departmental Support
- Office Production Evaluation
- Dodd-Frank Act
- Vocational Rehabilitation
- Bookkeeping Support
- Staff Management
- Telephone Reception
- Payroll Support
Volunteering
- Volunteer at a seniors house at Ivan Franko Homes and Community Care Connect food bank.
Language
- Portuguese, native language
- English, fluent
Timeline
Office Clerk
Universal Cleaning And Painting
06.2022 - Current
Office Assistant
Ivan Franko Retirement Home
08.2020 - 08.2021
High School Diploma -
Escola Estadual Professora Zilda Pinheiro Da Silva
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