Andres Lopez Fernandez
Santa Ana
Summary
Dedicated Respite Care Provider experienced in patient support and healthcare coordination. Delivered personalized care plans and high client satisfaction through effective communication and problem-solving skills. Focused on enhancing client well-being and improving healthcare outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Respite Care Provider
No Ordinary Moments Inc
Huntington Beach, CA
08.2015 - Current
- Provided compassionate care to individuals with disabilities, ensuring safety and comfort during respite services.
- Facilitated engaging activities tailored to client interests, enhancing their well-being and social interaction.
- Monitored health conditions and reported changes to families, maintaining clear communication and support.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients, improving overall service quality.
- Trained new staff on best practices in respite care, fostering a culture of excellence and teamwork.
- Implemented feedback mechanisms for continuous improvement in service delivery and client satisfaction.
- Advocated for clients' needs within community settings, strengthening access to resources and support services.
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
- Received consistent positive feedback from families on the quality of care provided, contributing to a high level of client satisfaction.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Repossession Specialist
Able Auto Adjusters
Huntington Beach, CA
08.2019 - 01.2022
- Conducted thorough investigations to locate and secure repossessed vehicles.
- Coordinated with financial institutions to manage account statuses and recovery processes.
- Utilized advanced tracking systems for efficient inventory management of repossessed assets.
- Developed strategies to improve recovery rates through effective communication with clients.
Busser/Server
Dave and Busters
Orange, CA
09.2015 - 10.2016
- Assisted servers by promptly clearing tables and resetting for new guests, ensuring efficient workflow.
- Maintained cleanliness and organization of dining and service areas to enhance guest experience.
- Supported kitchen staff by delivering dishes and utensils, promoting timely service during peak hours.
- Monitored supply levels of glassware, plates, and utensils, facilitating seamless operations throughout shifts.
- Enhanced customer satisfaction by responding to requests for additional items or assistance promptly.
- Trained new bussers on operational procedures and best practices for maintaining service quality.
Sales Associate
Nutrition Solutions Juice Bar
Santa Ana, CA
09.2014 - 08.2015
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Educated customers on nutritional benefits of products to facilitate informed purchasing decisions.
- Assisted in daily operations by preparing and serving high-quality juice products.
- Maintained cleanliness and organization of workspace to ensure a safe environment.
- Handled cash transactions accurately, ensuring efficient end-of-day reconciliation.
Education
Associate of Arts - Applied Psychology/Audio Engineering
Fullerton College
Fullerton, CA05-2028
High School Diploma -
Mater Dei Highschool
Santa Ana, CA06-2015
Skills
- Healthcare coordination
- Patient monitoring
- RBT and CPR certified
- Crisis Prevention certified
- Physical therapy assistance
- Behavioral intervention
- Meal preparation
- Mobility assistance
- Environmental safety
- Activity planning
Accomplishments
- Supervised team of NOM staff members.
Certification
RBT, CPR, and CPT certified
Languages
Spanish
Native or Bilingual
Interests
- Owns Music Collective and Label
- Audio Engineer and DJ
Timeline
Repossession Specialist
Able Auto Adjusters
08.2019 - 01.2022
Busser/Server
Dave and Busters
09.2015 - 10.2016
Respite Care Provider
No Ordinary Moments Inc
08.2015 - Current
Sales Associate
Nutrition Solutions Juice Bar
09.2014 - 08.2015
Associate of Arts - Applied Psychology/Audio Engineering
Fullerton College
High School Diploma -
Mater Dei Highschool