Andres Garcia
San Diego, California
Summary
Dynamic Referral Specialist with extensive experience at Community Health Group, adept at patient insurance verification and fostering effective relationships. Proven track record in coordinating timely referrals and ensuring HIPAA compliance, while delivering exceptional customer service. Bilingual and highly adaptable, I excel in analytical problem-solving and meticulous attention to detail.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Referral Specialist
Community Health Group
10.2021 - Current
- Assisted patients in navigating referral processes and understanding necessary documentation
- Coordinated communication between healthcare providers and patients to ensure timely referrals
- Maintained accurate records of patient referrals and follow-up appointments
- Utilized electronic health record systems to track referral statuses and outcomes
- Researched healthcare providers to match patients with appropriate specialists
- Participated in training sessions to learn about referral management best practices
- Assisted providers (doctors) so our members can receive the best healthcare experience possible
- Built professional relationships with service providers.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Instituto Mexico Amereicano Noroeste
Tijuana, Baja California, Mexico07-2019
Skills
- Patient insurance verification
- Efficient data input
- Knowledgeable in medical terminology
- Authorization management
- Database administration
- Ensuring confidentiality in patient care
- Knowledge of HIPAA regulations
- Customer service
- Effective relationship management
- Bilingual
- Experience in HIPAA compliance
- Analytical problem-solving
- Accurate data entry
- Highly adaptable
- Teamwork and collaboration
- Effective time management
- Meticulous attention to detail
- Effective multitasking
- Trustworthy execution
- Strong verbal communication
- Attentive listening
- Welcomes constructive criticism
- Fluent in two languages
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Referral Specialist
Community Health Group
10.2021 - Current
High School Diploma -
Instituto Mexico Amereicano Noroeste
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