Andres Velasquez
Huntington Park
Summary
Highly motivated FC Associate who goes above and beyond when it comes to safety and customer satisfaction. A proven leader and efficient problem-solver that can be relied on to meet company demands and cover crucial roles. Excels in communication with peers alongside management, ensuring that safety and productivity are free of barriers. Extremely comfortable in adapting to continuous changes, both technological and physical. Holds a passion for spreading knowledge and motivating peers to understand the fundamental knowledge that each role plays and how it all comes together in delivering the best customer experience.
Overview
4
4
years of professional experience
Work History
FC Associate
Amazon Fresh
04.2020 - Current
- Maintained compliance with company safety policies, escalating concerns and suggestions to members of leadership including managers, human resource, Ops, and site lead.
- Supported warehouse supervisors in daily operations, earning their trust to take lead in meeting deadlines and resolve issues when management may not be present.
- Assisted in training new hires, making sure to emphasize the importance of safety while breaking down fundamental steps of becoming an efficient associate.
- Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication with leadership regarding last minute orders and totes that were held aside due to complications.
- Accepted the roles of bullpen and problem solve, resolving issues promptly while maintaining a strong relationship with fellow associates and Amazon flex drivers.
- Quickly became skilled in the navigation of inbound and outbound web links in order to locate and pull merchandise, ensuring to follow proper procedure so that vendors receive full credit for all items.
Education
Associate of Science - Automobile Technology
East Los Angeles College
Monterey Park, CA06.2021
Skills
- Strong communication
- Order Picking
- Warehouse Safety
- Attention to Detail
- Customer Service
- Decision-Making
Languages
English
Spanish
Timeline
FC Associate
Amazon Fresh
04.2020 - Current
Associate of Science - Automobile Technology
East Los Angeles College
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