Andres Uribe
Toronto,ON
Summary
I consider myself a hardworking and most important an empathetic person who has a commitment to the well-being of people, which led me to study Business Administration in Human Resources. My goal is to improve the customer experience using my problem-solving and customer service skills.
Overview
1
1
year of professional experience
Work History
Costumer Service
SERVIENTREGA LAS CASAS
04.2023 - 10.2023
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy and patience resulting in improved satisfaction ratings.
- Streamlined communication processes for increased efficiency in addressing customer inquiries.
- Developed rapport with customers through active listening and tailored assistance.
Cashier
Miami Beach Convention Center
01.2023 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate and proper accounting.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Food Runner
CONVENTION CENTER BROWARD
11.2022 - 01.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the convention center.
- Maintained speed of service for food orders while minimizing errors.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for the clients.
Education
Business Administration – Human Resources
Seneca College of Applied Arts And Technology
North York, ON2024
Francisca De Las Llagas -
Highschool
Quito, Ecuador2022
Skills
- Multitasking Abilities
- Leadership Abilities
- Customer Service
- Decision Making
- Fast-Learner
- Flexibility
- Problem Solving
- Teamwork
Languages
Spanish
English
Timeline
Costumer Service
SERVIENTREGA LAS CASAS
04.2023 - 10.2023
Cashier
Miami Beach Convention Center
01.2023 - 03.2023
Food Runner
CONVENTION CENTER BROWARD
11.2022 - 01.2023
Business Administration – Human Resources
Seneca College of Applied Arts And Technology
Francisca De Las Llagas -
Highschool
Similar Profiles
Allenis N. Torrent BenitezAllenis N. Torrent Benitez
Pharmacy Technician at Farmacia Las CasasPharmacy Technician at Farmacia Las Casas
ARIANA ALMEIDAARIANA ALMEIDA
Issuer / Receiver of Parcel at Servientrega EcuadorIssuer / Receiver of Parcel at Servientrega Ecuador
Carlos Alberto Roa ForeroCarlos Alberto Roa Forero
Logistics Assistant at Servientrega InternationalLogistics Assistant at Servientrega International