Andres Rivera
Whittier
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
California Grill
05.2020 - Current
- Provided exceptional customer service by greeting and assisting guests promptly.
- Learned menu items and specials to effectively recommend selections to customers.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in setting up tables and preparing dining room for service efficiently.
- Handled cash transactions accurately and processed payments using POS system.
- Developed strong communication skills through interaction with diverse clientele.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Whittier High School
Whittier, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
- Reliability
- Multitasking Abilities
- Excellent communication
Certification
- Certified in ALLDATA since I took auto class and was recommended for two years in highschool
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
California Grill
05.2020 - Current
High School Diploma -
Whittier High School