Andres Hernandez
Bakersfield
Summary
I am pursuing a position as a pharmacy technician where my passion for healthcare and proficiency in pharmaceutical knowledge can contribute effectively. I am adept at handling prescriptions, ensuring accuracy in medication dispensation, and providing exceptional customer service. I strive to maintain a high standard of patient care and safety while supporting the smooth operation of the pharmacy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Delivery Driver
Zohas Pharmacy
09.2024 - Current
- Safely delivered prescription medications, over-the-counter products, and medical supplies to patients, healthcare facilities, and pharmacies within assigned routes.
- Maintained accurate delivery logs, ensuring all shipments were signed for and properly documented in compliance with company policies and legal requirements.
- Provided exceptional customer service by verifying prescription orders, addressing inquiries, and ensuring timely and accurate deliveries.
- Ensured the confidentiality and security of patient information while transporting sensitive medications.
- Collaborated with pharmacy staff to confirm orders, update delivery schedules, and resolve any issues related to medication distribution.
- Performed routine vehicle maintenance checks to ensure the safe and reliable operation of the delivery vehicle.
- Assisted with inventory management and organization of medication orders when needed.
- Demonstrated attention to detail by verifying addresses, minimizing errors and delays in deliveries.
- Contributed to a positive customer experience by maintaining professionalism and courtesy during all interactions..
Extern
Care Pharm
07.2024 - 08.2024
- Assisted in various pharmacy operations, gaining hands-on experience in prescription processing, medication dispensing, and patient care.
- Prepared and labeled medications accurately, ensuring proper dosages and documentation in accordance with safety and regulatory standards.
- Supported pharmacists in filling prescriptions, verifying medication orders, and providing patient counseling under supervision.
- Maintained inventory, restocked supplies, and ensured medications were stored appropriately to prevent shortages or errors.
- Managed patient records, processed insurance claims, and handled medication refills in a timely and organized manner.
- Worked closely with the pharmacy team to ensure prescriptions were dispensed accurately and promptly, contributing to overall efficiency.
- Maintained confidentiality and professionalism when handling sensitive patient information.
- Developed strong communication and problem-solving skills while interacting with patients and resolving concerns.
- Assisted in the overall daily operations of the pharmacy, ensuring a smooth and organized workflow.
Employee
Starbucks
06.2023 - 07.2024
- Provided excellent customer service by taking orders, preparing beverages, and ensuring a positive experience for every guest.
- Operated the cash register, processed cash and card transactions accurately, and handled customer payments efficiently.
- Prepared and served a variety of beverages, including coffee, tea, and specialty drinks, according to customer preferences and Starbucks recipes.
- Maintained a clean and organized workspace, adhering to health and safety standards for food handling and cleanliness.
- Restocked supplies, including coffee beans, syrups, and baked goods, ensuring stock levels were adequate for service.
- Assisted with opening and closing duties, including cleaning equipment, preparing ingredients, and organizing workstations for the next shift.
- Collaborated with team members to ensure efficient service during peak hours, providing support where needed to manage high-volume periods.
- Delivered prompt and friendly service, addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
- Fostered a welcoming and positive environment by engaging with customers, building relationships, and promoting Starbucks products and promotions.
- Demonstrated knowledge of menu items and promotions, helping customers make informed decisions and enhancing their Starbucks experience.
Employee
Old River Grill
12.2022 - 05.2023
- Ensured a clean and organized dining environment by quickly clearing tables, resetting them, and preparing dining areas for new guests.
- Worked closely with servers and kitchen staff to facilitate the smooth flow of service, ensuring tables were cleaned and prepared efficiently during busy shifts.
- Assisted with restocking supplies, such as napkins, condiments, and glassware, to maintain service readiness throughout shifts.
- Maintained cleanliness in the dining area, including sweeping, mopping, and ensuring floors were free of debris.
- Supported the front-of-house team by delivering food to tables and helping guests with seating or special requests when needed.
- Helped accommodate guests’ needs, providing a high level of customer service while maintaining a positive and welcoming atmosphere.
- Assisted with the preparation and organization of food and drink stations, ensuring that all items were in stock and easily accessible for staff.
- Monitored dining area for cleanliness and hygiene, adhering to restaurant safety standards.
- Contributed to a team-oriented environment, supporting coworkers to ensure customer satisfaction and efficient service delivery.
Education
SJVC -
SJVC
Bakersfield, California08.2024
Skills
- Job and task observation
- Patient care activities
- Patient assistance
- Telephone system operation
- Database entry
- Teamwork and collaboration
- Friendly and professional
- Customer service
- Problem-solving
- Organized and efficient
- Computer skills
- Telephone and email etiquette
Certification
Pharmacy Tech Certified details.
- TCH 201909
- Issuance date: November 13, 2024
- Expiration date: June 30, 2026
Timeline
Pharmacy Delivery Driver
Zohas Pharmacy
09.2024 - Current
Extern
Care Pharm
07.2024 - 08.2024
Employee
Starbucks
06.2023 - 07.2024
Employee
Old River Grill
12.2022 - 05.2023
SJVC -
SJVC
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