Andres Diaz
Vancouver,BC
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Consistent Performance (Kilian Markert)
Remote
08.2024 - Current
- Won new business by articulating full value of company's capabilities to prospects.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Achieved and exceeded monthly and annual sales targets.
Sales Representative
Glentel Inc
Halifax, Nova Scotia
08.2023 - 05.2024
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Expanded customer base through relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
D2D Sales Representative / Team Leader
Cydcor
Halifax, Nova Scotia
02.2023 - 05.2024
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Director of Operations /Digital Marketing Specialist
Shockwave/Paraiso Entertainment
Halifax, Nova Scotia
03.2020 - 01.2024
- Oversaw operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Education
BBA - Management
Dalhousie University
Halifax, None01-2020
High School Diploma -
Auburn Drive High School
Cole Harbour, NS07-2017
Skills
- Communication skills
- Customer Relationship Building
- Sales closing
- Lead prospecting
- Social media marketing
Certification
- Sports Nutrition Certification - 2017
- Personal Training Certification - 2017
- Certified Social Media Specialist, Digital Marketer - April 2020
- Certified Content Marketing Specialist, Digital Marketer - April 2020
- Certified Ecommerce Marketing Specialist, Digital Marketer - April 2020
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Development Representative
Consistent Performance (Kilian Markert)
08.2024 - Current
Sales Representative
Glentel Inc
08.2023 - 05.2024
D2D Sales Representative / Team Leader
Cydcor
02.2023 - 05.2024
Director of Operations /Digital Marketing Specialist
Shockwave/Paraiso Entertainment
03.2020 - 01.2024
- Sports Nutrition Certification - 2017
- Personal Training Certification - 2017
- Certified Social Media Specialist, Digital Marketer - April 2020
- Certified Content Marketing Specialist, Digital Marketer - April 2020
- Certified Ecommerce Marketing Specialist, Digital Marketer - April 2020
BBA - Management
Dalhousie University
High School Diploma -
Auburn Drive High School
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