Sports
Andres Cortez
Logistics
Palmdale
Summary
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture. Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving.
Overview
8
8
years of professional experience
2
2
Languages
Work History
General Manager
Gravity Hill Logistics LLC
09.2020 - 01.2025
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Trained, coached and mentored staff to support smooth adoption of new changes.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled employees for shifts.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Conducted regular vehicle inspections, maintaining a reliable fleet of well-maintained vehicles for daily use.
- Monitored inventory levels to maintain appropriate stock of essential supplies, avoiding costly delays due to shortages.
- Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
- Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
Delivery Driver
Last Mile Delivery
05.2019 - 09.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Sales Representative
E.A Berg & Sons
12.2016 - 03.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
High School Diploma -
Paramount High School
Paramount, CA 05.2001 -
Skills
Operations management
Deadline oriented
Bilingual
Team leadership
Operations oversight
Leadership and team building
Quality management
Effective leader
Schedule management
Client relations
Motivation
Team player
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 70+ staff members making sure all daily operations ran smoothly as possible.
- I effectively administered and ensured the accurate and timely processing of biweekly payroll, maintaining compliance with all policies and regulations
- Earned the “20+ Routes” Award in 2020 for Running more than 20 routes after being open in the first 3 months.
- I managed and oversaw the operation of a fleet of 30 vehicles on a year-round basis, ensuring efficient scheduling, maintenance, and compliance with all regulatory requirements.
Interests
Outdoor Activity
DIY Home Projects
Technology
Timeline
General Manager
Gravity Hill Logistics LLC
09.2020 - 01.2025
Delivery Driver
Last Mile Delivery
05.2019 - 09.2020
Sales Representative
E.A Berg & Sons
12.2016 - 03.2019
High School Diploma -
Paramount High School
05.2001 -
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