Andres Arancibia
Vancouver,BC
Summary
Dynamic and dedicated professional with extensive experience in both retail and hospitality settings. Proven ability to deliver exceptional customer service and manage high-volume orders in a fast-paced environment. Skilled in efficiently handling guest requests, maintaining high standards of cleanliness, and ensuring accurate order fulfillment. Adept at fostering positive guest experiences and contributing to a seamless service operation.
Overview
3
3
years of professional experience
Work History
Shift Leader
Miniso
Vancouver, BC
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Server
Los Hierros
Santa Cruz Bolivia
02.2022 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
New Media Design And Web Development
Canada International Royal Arts College
896 W 8th Ave - 2nd Floor, Vancouver, BCIntermediate Certificate - English Language
Cambridge English Center
Santa Cruz, Bolivia12.2022
Bachelor In Human And Social Issues Studies -
Británico
Bolivia 12.2021
Skills
- Customer sevice
- Interpersonal communication skills
- Knowledge of following instructions and learn new techniques
- Time Management
- Performance Improvement
- Organization and Efficiency
Timeline
Shift Leader
Miniso
10.2023 - Current
Server
Los Hierros
02.2022 - 07.2022
New Media Design And Web Development
Canada International Royal Arts College
Intermediate Certificate - English Language
Cambridge English Center
Bachelor In Human And Social Issues Studies -
Británico