Summary
Overview
Work History
Education
Skills
Timeline
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Andrel White

Chatsworth

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Sales Advisor

Tesla
03.2022 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Demonstrated features, answered questions and offered solutions.
  • Responded to in-person and telephone requests for information about company offerings.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented sales strategies to increase profits.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Generated new leads through networking and attending industry events.
  • Developed and delivered engaging sales presentations to convey product benefits.

Sales Representative

Santa Monica BMW
03.2019 - 02.2022
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Developed strong rapport with customers and created positive impression of business.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Increased business 10% in single quarter.

Sales Representative

Ocean Exteriors
08.2017 - 01.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Developed strong rapport with customers and created positive impression of business.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Exceeded monthly sales targets and quotas consistently.
  • Built strong client rapport to establish diversified network of connections.
  • Negotiated prices, terms of sales and service agreements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Bachelor of Arts - Marketing

Cal State University, Northridge
Northridge, CA
05.2022

Skills

  • Sales Expertise
  • Feature Demonstrations
  • Staff Training
  • Inside and Outside Sales
  • Customer Service
  • Upselling Strategies
  • Sales Experience
  • Problem-Solving Strengths
  • Product Demonstration
  • Customer Rapport-Building
  • Persuasive Negotiations
  • Training and Development

Timeline

Sales Advisor

Tesla
03.2022 - Current

Sales Representative

Santa Monica BMW
03.2019 - 02.2022

Sales Representative

Ocean Exteriors
08.2017 - 01.2019

Bachelor of Arts - Marketing

Cal State University, Northridge

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Andrel White