Andreka Lewis
Lancaster
Summary
Recent graduate with excellent research, technical, and problem solving skills. Detail oriented and able to learn new concepts quickly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Homemaker
Self
Lancaster
08.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
Life and Health Insurance Agent
American Income Life
04.2022 - 07.2022
- Educated policyholders on coverage options and claims processes
- Analyzed client needs to recommend suitable insurance plans
- Responded timely to inquiries from customers via phone, email, or chat support systems.
Collections Tech/Phlebotomist
National American Red Cross
05.2017 - 01.2022
- Checking in donors, verifying identities, taking vitals, drawing blood, keeping beds and equipment clean, along with practicing good customer service skills.
- Documented incident reports and maintained accurate records of activities.
Customer Service Representative
Hear and Play Music
Rancho Santa Margarita
07.2011 - 11.2017
- Answered and delegated phone calls while managing order corrections and shipping adjustments.
- Monitored emails diligently, reporting issues to responsible personnel promptly.
- Assisted customers with inquiries related to music education resources effectively.
- Utilized critical thinking and problem-solving skills to address customer needs independently.
- Applied mathematical skills for order modifications, discounts, and payment plans efficiently.
Volunteer
UC Irvine
Irvine
01.2008 - 01.2011
- Teaching children about doctor visits in order to reduce any future anxiety.
- Also setting up and providing free health fairs at community events.
- Tasks included, acquiring blood pressure, point of care diabetes testing, height and weight measurements and bone density scanning.
Education
CNA License -
Belk Healthcare Training School
Lancaster05.2025
BS - Biological Sciences
University of California, Irvine
Irvine, CA01.2011
Skills
- Customer service
- Critical thinking
- Problem solving
- Ability to work with little to no supervision
- Microsoft Word
- Effective communication skills
- Math skills
- Patient care
- Medical terminology
- Health education
- Blood collection
- Team collaboration
- Computer skills
- Multitasking Abilities
Volunteer Experience
UC Irvine, Irvine, CA, Student Health Outreach, 09/01/08, 06/01/11, Teaching children about doctor visits to reduce future anxiety, Setting up and providing free health fairs at community events, Acquiring blood pressure, Point of care diabetes testing, Height and weight measurements, Bone density scanning.
Certification
- CPR License
- CNA License
Timeline
Homemaker
Self
08.2022 - Current
Life and Health Insurance Agent
American Income Life
04.2022 - 07.2022
Collections Tech/Phlebotomist
National American Red Cross
05.2017 - 01.2022
Customer Service Representative
Hear and Play Music
07.2011 - 11.2017
Volunteer
UC Irvine
01.2008 - 01.2011
CNA License -
Belk Healthcare Training School
BS - Biological Sciences
University of California, Irvine
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