Andreia Andrade
Mississauga,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Unit Assistant
Halton Healthcare
01.2018 - Current
- Assisted in providing nourishment, feeding, and encouragement to patients that require assistance, and meal set up while communicating with clinical leads on patient intake.
- Conducted regular rounds to monitor patients' conditions, promptly addressing any concerns or issues that arose.
- Assisted nurses with essential tasks, contributing to high-quality patient care and satisfaction.
- Maintained adequate stock of linens, supplies and equipment to meet patient needs.
Realtor
Take Five Realty
02.2022 - 11.2022
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Realtor
Engel & Volkers
10.2020 - 02.2022
- Established appointments to show homes to prospective clients and held open houses
- Attained current direction on competitive real estate market by attending conventions, reviewing listings, and obtaining current regulation’s information
- Drafted and Prepared formal documents such as Purchase Agreements, Listing Agreements and Lease Agreements, while negotiating to ensure terms and conditions were met before closing
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Porter
Halton Healthcare
10.2019 - 09.2020
- Navigated transportation services throughout the hospital bringing patients, charts, specimens, pharmaceuticals and required equipment to various treatment or diagnostic areas in a safe and efficient manner
- Supported maintenance tasks by moving and organizing tools and equipment.
- Increased workplace safety by immediately reporting potential hazards.
- Improved room availability times with swift and accurate delivery of guest belongings to rooms.
Real Estate Sales Representative
Century 21 Miller Real Estate Ltd.
01.2019 - 09.2020
- Utilized software proficiency using marketing material to obtain clients and create CRM
- Enhanced knowledge by attending training classes and courses regarding market trends
- Prepared rental agreements and held viewings with prospective clients
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Helper 1
Halton Healthcare
01.2018 - 10.2019
- Contributed to a clean and safe environment for patients, visitors and staff by cleaning and disinfecting public or clinical areas using methods approved by Housekeeping and Infection Control Departments
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
Customer Value Department Manager
Wal-Mart
08.2017 - 12.2017
- Managed department operations to ensure smooth workflow and achievement of goals.
- Coordinated with other departments to streamline processes and improve efficiency.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
Department Manager/Electronics & Photo Lab
Wal-Mart
10.2016 - 07.2017
- Developed specialty orders in photo lab and packaged customer orders; managed supply reserve, maintained equipment, and printers
- Enhanced department efficiency by coordinating daily operations and managing team tasks.
- Streamlined inventory processes for reduced stock discrepancies and increased turnover rate.
- Analyzed sales data to identify trends and optimize product placement.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Collections Agent
D&A Collections Corp.
09.2014 - 10.2016
- Maintained Customer Relationship Management via resources to initiate strategies for collection processes and procedures while maintaining or updating contact information records
- Utilized software proficiency programs through credit bureau resources to locate and screen customers
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Customer Service Manager: Front End Cash/Return Desk
Wal-Mart
09.2014 - 03.2015
- Supervised front end responsibilities by overseeing staff, scheduling, opening/closing register duties, and analyzing cash audits
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns on time.
Department Manager: Chemicals/Paper Goods/Pets
Wal-Mart
04.2012 - 09.2014
- Enhanced department efficiency by implementing streamlined processes and optimizing resource allocation.
- Boosted sales performance by analyzing market trends and adjusting strategies accordingly.
- Increased customer satisfaction by resolving escalated issues and implementing service improvements.
- Coordinated with vendors to ensure timely delivery and maintain supply chain efficiency.
Electronics Department Department Manager
Wal-Mart
04.2011 - 04.2012
- Coordinated inventory management to prevent stock shortages and optimize supply chain.
- Oversaw daily operations to ensure department met company standards and objectives.
- Enhanced product display and merchandising for increased customer engagement.
- Strengthened vendor relationships by maintaining open lines of communication and addressing issues promptly.
Sales Associate
Wal-Mart
10.2009 - 04.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Real Estate License -
OREA College
11.2018
Criminology - Canadian Criminology
Sheridan College
12.2010
Criminal Psychology - Psychopathic Minds
Sheridan College
04.2010
Ontario Secondary School Diploma -
Our Lady of Mount Carmel Secondary School
06.2008
Skills
- Communication skills
- Team collaboration
- Time management
- Confidentiality adherence
- Task prioritization
- Healthcare compliance
- Interpersonal communication
Languages
Portuguese
Native or Bilingual
Timeline
Realtor
Take Five Realty
02.2022 - 11.2022
Realtor
Engel & Volkers
10.2020 - 02.2022
Porter
Halton Healthcare
10.2019 - 09.2020
Real Estate Sales Representative
Century 21 Miller Real Estate Ltd.
01.2019 - 09.2020
Unit Assistant
Halton Healthcare
01.2018 - Current
Helper 1
Halton Healthcare
01.2018 - 10.2019
Customer Value Department Manager
Wal-Mart
08.2017 - 12.2017
Department Manager/Electronics & Photo Lab
Wal-Mart
10.2016 - 07.2017
Collections Agent
D&A Collections Corp.
09.2014 - 10.2016
Customer Service Manager: Front End Cash/Return Desk
Wal-Mart
09.2014 - 03.2015
Department Manager: Chemicals/Paper Goods/Pets
Wal-Mart
04.2012 - 09.2014
Electronics Department Department Manager
Wal-Mart
04.2011 - 04.2012
Sales Associate
Wal-Mart
10.2009 - 04.2011
Criminal Psychology - Psychopathic Minds
Sheridan College
Ontario Secondary School Diploma -
Our Lady of Mount Carmel Secondary School
Real Estate License -
OREA College
Criminology - Canadian Criminology
Sheridan College
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