Andrei Portman
Blue Mountains
Summary
3 years in computer hardware and laptop repairing; technology enthusiast; experienced in customer service; skilled at stress management; excellent adaptability and problem solving skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Kitchen Helper
Ravenna Country Market
07.2023 - Current
- Supervised and trained new kitchen staff members, sharing valuable knowledge and techniques for successful integration into the team.
- Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
- Optimized workflow in the kitchen by effectively juggling multiple responsibilities under high-pressure situations, resulting in smooth operations.
- Elevated overall dining experience by promptly addressing customer inquiries or concerns regarding their meals, ensuring complete satisfaction before leaving the establishment.
- Exhibited exceptional multitasking capabilities when working in a fast-paced environment, consistently completing tasks within designated timeframes.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
- Operated standard kitchen equipment with focus on safety and sanitation.
Deli Clerk
Foodland
03.2023 - 07.2023
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Produce Clerk
Sobeys
05.2021 - 09.2022
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Completed cycle counts and inventory audits.
- Restocked and rotated produce items to ensure freshness
- Assisted with receiving and unloading deliveries
- Assisted with pricing and labeling of produce items
Deli Clerk
Metro
05.2020 - 11.2020
- Worked in a fast paced environment while also getting the job done properly.
- Handled difficult customers in a professional manner.
- Created appealing food arrangements for party trays and specialized orders.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Handled multiple responsibilities including preparation of pizza and other hot foods in the store.
- Ensured COVID restriction compliance of shoppers in the store
Education
High School Diploma -
Seneca Hill Collegiate, High School DiplomaTook University
33 Overland Drive, North York ON 01.2014 - 06.2019
High School Diploma -
Don Valley Academy
408-4576 Yonge ST, North York, ON M2N-6N4 09.2019 - 06.2020
Skills
Strong verbal communication and
Customer Service
Computers
EnglishTechnical supportTroubleshootingVerbal communicationEquipment operation
Re stocking
Accomplishments
- 2016-12 - 2017-01 First time custom Gaming PC building Researched components needed to build a first gaming computer,.
- Assembled a computer,.
- Installed Windows OS,.
- Set up overclocking for CPU.
- 2015-09 - 2015-10 2009 MacBook upgrade Upgraded RAM to 8Gb to boost the performance,.
- Replaced existing Hard Disk Drive by Solid State Drive for faster read/write operations,.
- Installed latest Mac OS.
- 2015-08 - 2015-09 2006 MacBook Prolonged MacOS life up to year 2017.
- 2017-12 - 2018-01 Second time custom Gaming PC building Researched parts needed to build a gaming computer,.
- Assembled a computer and installed necessary software,.
- Performed Windows OS maintenance operations: increased overall system speed (uninstalled apps on mechanical drives).
- 2018-08 - 2018-09 MacMini repair Fan replacement.
- 2018-10 - present A secure file system The goal of this research project is to build a data centre (with a server rack) for efficient and secure storage of large size files.
Timeline
Kitchen Helper
Ravenna Country Market
07.2023 - Current
Deli Clerk
Foodland
03.2023 - 07.2023
Produce Clerk
Sobeys
05.2021 - 09.2022
Deli Clerk
Metro
05.2020 - 11.2020
High School Diploma -
Don Valley Academy
09.2019 - 06.2020
High School Diploma -
Seneca Hill Collegiate, High School DiplomaTook University
01.2014 - 06.2019