Andreea Vesalin
Pointe-Claire,QC
Summary
Highly accomplished and results-driven professional with a proven track record as a leading project manager in the IT industry. Recognized for adeptly orchestrating multifaceted projects from inception to successful completion, consistently delivering on time and within budget. Possessing a comprehensive understanding of the IT landscape, coupled with hands-on experience in implementing ERP software across diverse industries, I bring an innovative approach to aligning technology with business objectives.
Aspiring to leverage my expertise and leadership acumen, I am now seeking to take on the role of Director of Operations in an esteemed IT service company. With a strong focus on operational excellence, team empowerment, and customer satisfaction, my strategic vision aims to drive business growth, foster collaborative environments, and optimize service delivery. As a dynamic problem-solver, I thrive on navigating complex challenges and driving transformative change to elevate the company's position in the competitive market.
Overview
10
10
years of professional experience
Work History
Project Manager
GURUS Solutions
05.2022 - Current
- Plan customer engagements and manage business requirements
- Monitor project budgets, expenses, and resource utilization to ensure projects are delivered within financial constraints and profitability targets
- Drive delivery of NetSuite implementations according to agreed upon scope, time & budget
- Planning working sessions, status meetings, daily standups throughout the project life-cycle
- Act as a primary point of contact for key stakeholders, including clients, internal teams, and senior management, providing regular updates on project status, risks, and accomplishments
- Preparation of project assessments, status reports, key deliverables
- Assign suitable resources to projects based on their expertise, workload, and project requirements, optimizing efficiency and balancing workloads
Team Lead - Project Management
GlobalVision
11.2018 - 05.2022
- Lead the planning phase of projects, defining scope, objectives, deliverables, and timelines, while ensuring alignment with client requirements and company goals
- Supervise and guide a team of project managers and professionals, fostering a collaborative and high-performing work environment, and ensuring effective utilization of team members' skills
- Monitor project progress, provide guidance to project managers, and proactively address any issues or roadblocks to keep projects on track for successful completion
- Oversee quality control measures, ensuring that projects adhere to industry standards, company policies, and client expectations for high-quality deliverables
- Continuously evaluate and enhance project management methodologies and processes to drive efficiency, consistency, and scalability across the department
- Conduct regular performance evaluations for team members, providing constructive feedback, mentoring, and opportunities for professional development
- Champion a customer-centric approach, focusing on delivering outstanding service and exceeding client expectations to foster long-term relationships and drive customer satisfaction
- Prepare and present project performance reports and analytics to senior management, identifying key trends, opportunities, and areas for improvement
- Collaborate with sales and product teams to understand customer requirements, contribute to pre-sales activities, and provide insights for product enhancements based on customer feedback
Customer Sales Representative
Scotiabank
02.2013 - 10.2018
- Presenting the company’s business solutions to potential clients around the world.
- Assisting clients to manage financial obligations.
- Recommending products that are suitable for client’s objectives.
- Negotiating and closing high value contracts.
- Performing day-to-day sales and service activities.
- Prepared cashes for opening and balanced for closing the day.
- Soliciting clients via telephone or in person and generating leads.
- Preparing personalized financial plans for prospective and current clients.
- Supervised and trained team members.
Education
Bachelor of Commerce - Finance
Concordia University
Montreal, QC05.2018
Associate of Science -
John Abbott College
Sainte-Anne-de-Bellevue, QC05.2014
Skills
- Strategic Planning
- Resource Management
- Risk Assessment and Mitigation
- Cross-Functional Collaboration
- Quality Assurance
- Change Management
- Performance Metrics and Reporting
- Continuous Improvement
- Leadership and Team Development
- Client Relationship Management
- Compliance and Security
Additional Information
Fluent in English, French and Romanian
Timeline
Project Manager
GURUS Solutions
05.2022 - Current
Team Lead - Project Management
GlobalVision
11.2018 - 05.2022
Customer Sales Representative
Scotiabank
02.2013 - 10.2018
Bachelor of Commerce - Finance
Concordia University
Associate of Science -
John Abbott College