Andrea Valeria Juarez Osornio
Edmonton,AB
Summary
Eager learner who is always ready and willing to assist co-workers with job tasks. Trustworthy and accustomed to multitasking while working quickly to meet challenging demands. Friendly and reliable employee offering unmatched customer service and workplace focus. Outstanding attention to detail. Responsible with excellent history of running smooth, creating relationships and communicating effectively.
Overview
3
3
years of professional experience
Work History
Sales Associate (PT)
Vans
03.2024 - Current
- Offers each customer top-notch, personal service to boost sales and customer satisfaction.
- Promotes special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Organize racks and shelves to maintain store visual appeal.
- Stocks merchandise, clearly labeling items, and arranging according to size, color or design.
- Delivers energetic responses in-store and by telephone, going above and beyond to serve customers needs.
- Listen to customer needs and desires to identify and recommend optimal products.
Sales Associate / Jewelry Consultant
Peoples Jewellers
06.2023 - 02.2024
- Use of company systems to contact guests as well as file detailed information and keep records of every service submission.
- Engaged with customers to create a deeper bond.
- Shared more in detail knowledge about items the guest is interested in, describing each feature.
- Maintained calm demeanor and professionally manage issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Server
The Mash
01.2023 - 06.2023
- Worked with a POS system to organize orders, tables, and finish transactions.
- Communicated with kitchen staff to assure modified and regular orders were done on time.
- Explained detailed menu items and suggested appropriate options for customers preferences and allergies.
- Worked closely with manager to guarantee coordination between co-workers and daily duties.
- Checked identification for minimum age for sale of alcoholic beverages.
- Kept restaurant on good presentation by cleaning and organizing products.
Cashier
Cabela's
07.2022 - 01.2023
- Greeted customers promptly and courteously.
- Checked identifications for proof-of-age for items that require it.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked and organized merchandise in front lanes.
- Kept workspace tidy and organized for the next co-worker.
- Offered customers the choice to purchase protection plans for their products.
General Staff Member
Chopped Leaf
01.2022 - 08.2022
- Worked closely with store manager to solve in store problems and handle customer concerns.
- Responsible of store and assigning co-workers shift duties as well as cleaning duties when needed.
- Worked extra shifts to meet business needs.
- Full knowledge of the store's menu as well as preparation of each.
- Operated cash register for cash, debit and credit transactions with excellent accuracy levels.
Education
High School Diploma -
Lillian Osborne High School
Skills
- Fast Learner
- Cooperative Attitude
- Dependable and Responsible
- Problem Solving
- Cash Register Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate (PT)
Vans
03.2024 - Current
Sales Associate / Jewelry Consultant
Peoples Jewellers
06.2023 - 02.2024
Server
The Mash
01.2023 - 06.2023
Cashier
Cabela's
07.2022 - 01.2023
General Staff Member
Chopped Leaf
01.2022 - 08.2022
High School Diploma -
Lillian Osborne High School
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