Andrea Toews
Winnipeg,MB
Summary
Outgoing Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding service and assistance both internally, and externally.
Proficient in Microsoft Office Suite, invoicing systems, Kanban workflow management, dual monitor setup, schedule coordination, and an accurate typing speed of 55 wpm.
Overview
19
19
years of professional experience
Work History
Warranty Coordinator
Qualico Homes
2022.01 - Current
- Ensured compliance with all relevant laws and regulations regarding product warranties while protecting company interests.
- Negotiated with suppliers to secure favorable terms and conditions for warranty-related services.
- Analyzed data on recurring product issues, providing valuable insights for future design improvements and reducing overall warranty expenses.
- Demonstrated exceptional attention-to-detail when reviewing claim documentation before making eligibility decisions.
Construction Coordinator
Priority Restoration
2020.01 - 2022.01
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Supervised day-to-day activities of 14 person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Formulated quality assurance and safety standards to comply with construction plans.
Design and Pre-Press Coordinator
Pollard Banknote Ltd.
2016.01 - 2020.01
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Customer Service Representative
Cloverdale Paint Inc.
2006.01 - 2016.01
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Gordon Bell HS
Winnipeg2004
Skills
- Microsoft Office Suite
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking and Organization
- Effective Communication
- Adaptability and Flexibility
- Team Collaboration
Relevant Experience
- Effective in dealing with client's questions, concerns and complaints in an informative, professional and diplomatic manner.
- Well-developed interpersonal and communication skills with the ability to interact successfully with a wide range of clientele and staff.
- Comfortable speaking to large groups of clients and/or department personnel.
- Highly skilled at scheduling employees and venders for optimal outcome and reduction of expenses.
- Worked with sensitive information and/or confidential material while maintaining high standards of confidentiality.
- Effective prioritization, with an ability to pivot between projects while maintaining accuracy
References
References Available Upon Request
Timeline
Warranty Coordinator
Qualico Homes
2022.01 - Current
Construction Coordinator
Priority Restoration
2020.01 - 2022.01
Design and Pre-Press Coordinator
Pollard Banknote Ltd.
2016.01 - 2020.01
Customer Service Representative
Cloverdale Paint Inc.
2006.01 - 2016.01
High School Diploma -
Gordon Bell HS
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