Andrea SC Zalamea
Toronto,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
Shoppers Drug Mart
12.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Certificate - Pre-Health Sciences Pathway
George Brown College
Toronto, ON08.2023
Skills
- Order Taking
- Refunds and Exchanges
- Guest Inquiries
- Cleaning and Sanitizing
- Issue Resolution
- Credit and Cash Transactions
Timeline
Cashier
Shoppers Drug Mart
12.2022 - Current
Certificate - Pre-Health Sciences Pathway
George Brown College