Summary
Overview
Work History
Education
Skills
OTHER RELEVANT EXPERIENCE
Affiliations
Timeline
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Andrea Muir

Calgary,AB

Summary

With a degree in International Business, I have enjoyed a varied career with a consistent emphasis on helping people and service to others. I initially worked as a key member of the team in the start-up process of a large independent Canadian oil and gas company (NEXEN Inc.) operating in my home country. I subsequently assumed the duties of Executive Assistant supporting the most senior executive in the country's organization. Since leaving the corporate world to raise my two children, I became a fitness instructor and have since taken great satisfaction from helping my clients improve their physical and overall well-being through my wellness programs. In 2023, I was prepared and excited to return to the workforce and contribute as part of a team. And that is how I ended joining the dental industry as a Sterilization Technician. I have fallen in love with the industry, I now see oral health as a key component in people's well beings. In my role as a Steri Tech, I am able to make a significant impact on how the day at the practice unfolds and that has provided a sense of purpose. This is why I will be taking the Dental Administrator course starting in April. I am ready to contribute in an even bigger role while continuing with my sterilization duties. You could think it is weird, but I love what I do.

Overview

27
27
years of professional experience

Work History

Sterilization Technician

Cooper Dental
Calgary, AB
10.2023 - Current
  • Clean, disinfect, and sterilize all medical instruments using sterilizers.
  • Keep work area clean at all times following established safety protocols.
  • Maintain accurate records regarding all activities associated with the sterilization process. Record sterilization cycle parameters for each load in the log book.
  • Stock supplies such as instrument trays in preparation for procedures.
  • Ensure that all instruments are properly labeled before loading them into the autoclave chamber.
  • Inspect instruments to ensure they are free of debris prior to being placed in Hydrium.
  • Assist with inventory management of sterile supplies including ordering new supplies when needed.
  • Follow appropriate policies and procedures related to infection control practices.
  • Receive incoming medical supply orders from warehouse by verifying shipments against receiving reports.
  • Organize and assemble instrument trays or other sterilized supplies, filling special requests as needed.
  • Record results of biological and diagnostic tests.
  • Sterilize dental equipment and examination rooms in accordance with infection control policies.
  • Assist with teaching appropriate sterilization techniques to new hires and work in float capacity for other staff members.
  • Replenish supplies as needed while adhering to departmental budget guidelines.

Human Resources Administrative Assistant

Encana
Calgary, AB
09.2003 - 12.2006
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Planned events and activities by acquiring venues, developing guest lists and organizing catering services.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Handled sensitive and confidential employee information with complete discretion.

Freelance Translator

Precision Drilling
Calgary, AB
07.2002 - 08.2003
  • Translated client documents between languages.
  • Worked with clients to establish translation requirements and scope.
  • Reviewed and analyzed briefing materials before translations.
  • Cross-referenced dictionaries and thesauruses for slang and nuanced terminology.

Executive Assistant

Nexen Inc.
Bogota, Colombia
02.1997 - 12.2000
  • Assisted in company start-up in Colombia (leasing offices, hiring staff, purchasing office equipment, vehicles)
  • Assisted senior management in negotiating / renegotiating contracts to improve cost efficiency.
  • Training and mentoring of new personnel.
  • Served as liaison between departments to facilitate and implement improvement initiatives
  • Set up meeting and event logistics for senior management and updated calendars.

Education

Public Relations Certificate -

Mount Royal University
Calgary, AB
09.2003

Dental Administrator -

Dental Dynamic Institute
Calgary, AB

Bachelor of Commerce - International Business

Jorge Tadeo University
Bogota, Colombia

Skills

  • Scheduling and calendar management
  • Administrative management and support
  • Data organization
  • Bilingual - English and Spanish
  • Customer service-oriented
  • Self-starter
  • Strong problem solver
  • High level interpersonal skills
  • Adaptive team player
  • Workflow Optimization
  • Attention to Detail
  • Problem-Solving Abilities
  • Sterilization procedures
  • Patient Relations

OTHER RELEVANT EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

Alcon Laboratories

Affiliations

Woman Of Inspiration Award 2019

Timeline

Sterilization Technician

Cooper Dental
10.2023 - Current

Human Resources Administrative Assistant

Encana
09.2003 - 12.2006

Freelance Translator

Precision Drilling
07.2002 - 08.2003

Executive Assistant

Nexen Inc.
02.1997 - 12.2000

Public Relations Certificate -

Mount Royal University

Dental Administrator -

Dental Dynamic Institute

Bachelor of Commerce - International Business

Jorge Tadeo University

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Andrea Muir