Andrea (Min Kyung) Bae
Surrey
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. I am confident that with my experienced customer service, passionate mind set, initiative and positive attitude toward learning will make continued success of the organization.
Overview
2025
2025
years of professional experience
Work History
Makeup/Fragrance Specialist
Hermes
03.2023 - Current
- Applied extensive knowledge and training on perfume/ beauty to educate prospects and customers.
- Charge of inventory management, accurately tracking stock levels and placing orders for new products as needed.
- Participated in training the team to stay current on new products, and advise best practices in fragrance consultation.
- Conducted promotional events to showcase new fragrance and beauty, generating excitement among customers and driving sales growth.
- Collaborated with team members to achieve monthly sales goals and exceed customer satisfaction targets.
- Managed and motivated employees to be productive and engaged in work.
- Contributed on maintaining visually appealing counter display, ensuring optimal product placement and organization.
Hair and Makeup Artist
Freelance Makeup Artist
- Conducted consultations to understand client's desired look.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Beauty Assistant Manager
Nordstrom
04.2019 - Current
- Assist the department manager achieving annual over 21 million dollars department volume by leading an event
- Developing the team that is over 140 people and delivering outstanding customer service
- Gain trust with the team by showing consistency between what is said and what is done, also continuously support the team to exceed their goals by coaching, teaching, and leading by example
- Ensure merchandising and presentation standards are met and accurate inventory management is achieved on a daily basis
- Coordinated special home grown events that drove revenue growth.
- Established team priorities, maintained schedules and monitored performance.
Bobbi Brown Counter Manager
Nordstrom
01.2019 - 02.2022
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Increased customer satisfaction by providing exceptional makeup service and product knowledge.
Shu Uemura Counter Manager
Nordstrom
01.2019 - 12.2019
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Performed hair depilation to shape and define eyebrows.
- Increased client referrals by consistently delivering outstanding results that exceeded expectations.
- Demonstrated and explained use of different beauty products to educate customers.
Giorgio Armani Beauty advisor intern position
Nordstrom
01.2019 - 12.2019
- Build lasting relationships with customers by following up with them on a 2 days-2 weeks-2 months basis
- Learn quickly in a fast-paced environment
- Set and exceed company and personal sales goals while supporting goals of the team
- Work with the team to have customers ready such as filling orders, stocking, re-merchandising, and cleaning
Makeup Artist / Wedding Planner Assistant
Juillet Beauty Centre
04.2016 - 10.2018
- Receptionist for Wedding/ Spa, Cashier
- Cosmetic/ Skin Care line Retail Sales
- Day to day working as a Receptionist, answering/ making phone calls/ emails
- Made sure every procedure was followed for booking an appointment, also for opening and closing duties
- Providing information about benefits of our skin care, cosmetics, and spa packages
- Always responsible for payment, cash outs, and also Processed and authorised refunds, and void transactions
- As a makeup artist (wedding Planner), Inventory checks, organised, prepared products every day
- Participated in training new staff
Education
Global Makeup Diploma -
Blanche Macdonald Centre
Vancouver, BC05.2016
Bachelors of Tourism Management -
Capilano University
Vancouver, BC01.2015
High School Diploma -
New Westminster Secondary School
Vancouver, BC06-2014
Skills
- Bridal hair and makeup
- Active listening
- Relationship building
- Staff education and training
- Stock management
- Brand representation
Websites
Languages
English
Korean
Interests
- Dance
- Pilates
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Makeup/Fragrance Specialist
Hermes
03.2023 - Current
Beauty Assistant Manager
Nordstrom
04.2019 - Current
Bobbi Brown Counter Manager
Nordstrom
01.2019 - 02.2022
Shu Uemura Counter Manager
Nordstrom
01.2019 - 12.2019
Giorgio Armani Beauty advisor intern position
Nordstrom
01.2019 - 12.2019
Makeup Artist / Wedding Planner Assistant
Juillet Beauty Centre
04.2016 - 10.2018
Hair and Makeup Artist
Freelance Makeup Artist
Global Makeup Diploma -
Blanche Macdonald Centre
Bachelors of Tourism Management -
Capilano University
High School Diploma -
New Westminster Secondary School
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