Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ANDREA LEE MACKINNON-CRIBB

NEPEAN,ON

Summary

To obtain full-time work in the field of Community services Hardworking and passionate job seeker with strong organizational.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Family Services

Government Of Nunavut
04.2023 - 08.2023

CORE training; Stepwise 360: Interviewing children (level 1); working with families to problem-solve; addictions counseling; referrals; Jordon Principle; home visits; Plans of Care; Safety Assessments; Risk Assessments; Screening Reports; Apprehensions; Court; Affidavits; Foster Care; Protection Plans; Teams Meeting; Meeting with Community Members; Serving Paperwork; Programs; Food Bank; Walk-in Interventions; Adoptions

Respite worker

Self-employeed
03.2019 - Current
  • Working with an individual client who has multiple health and mental health issues; maintaining a positive mindframe; exercise; medical appointments; recreational activities; teaching life skills; working on problem-solving skills; offering help with daily situation that may arise; cooking; cleaning; teaching how to care for a pet; rewarding activities for achieving goals.

Crisis Intervention Worker

CMHA
08.2022 - 03.2023

Elgin - St. Thomas Elgin General Hospital

Mental health assessment that were required by doctors; collaboration with doctors for a diagnosis; intake assessment; calls for resources; counseling; solutions for the patient; understanding of mental health; understanding of addictions; communication with other organizations; report writing; meeting with the teams; communications with our team; challenging work environment; strong communication and writing skills with strict deadlines.

Crisis Reponse Team

CMHA
11.2022 - 03.2023

Attended Calls with Police or Paramedics; Counseling clients; Suicide Interventions; Mental Health Assessments; Cross trained for all departments; Working with High (Aggressive) Behaviours; Assisting People in Crisis; Attend Calls for Mental Health at the University of Western; First Reponse when Clients came into the Centre; Reports; Counseling in the Stablization Centre; Working with Indigenous Clients to understand their needs; Communication with other Staff; Crisis Calls; Intakes; Talking with other Organizations to help support the Client

Harm Reduction Worker

Sandy Hill Community Health Centre
03.2020 - Current
  • CTS, assisting nursing; provide medical interventions when needed; offering supports for different situations; managing crisis situations; suicide interventions; problem-solving the clients daily situations; teaching life skills; teaching people about harm reduction; managing behaviours; time management; passing out clean supplies; registering new clients; visit forms; checking clients in the chill room; managing the lobby; helping reception; managing the front door; giving out toiletries; handing out food; making kits; data entry; entering logbook notes; debriefing daily challenges; problem-solve with co-workers about clients situations

MAP Reintegration
04.2016 - Current

Community Participation Support Worker

ICSS
01.2003 - 03.2019
  • Caseload of nine people, Meet with them weekly, attend doctors appointment with clients, help when housing, contact OCH, provided respite for families, help client with day to day problems, help with housecleaning, teach life skills, help with budgeting their money, help them communicate with their other workers, help with cooking and groceries, take them out on day trips, Incident reports when required, administrative reports weekly on the clients progress.

Offender Reintegration Manager and Administration

MAP Reintegration
09.2016 - 01.2019
  • Meet with Offenders; meet with community services; attended monthly meeting for MAP and chaplaincies; attend events to help MAP; attend board meetings; fundraising and grants; help create appeal letters for donations; event planning; booking spaces for events; charity donation invoices; find volunteers; train volunteers on the first half of training; arrange volunteer training for the second half; interview the clients; help clients with learn daily task; send out mail; receive mail; file; e-mail; answer phones; present reports to my board; write presentation to be present to community services.

Security Guard

Capital Security & Investigations
09.2009 - 08.2013
  • Patient Watch and Special Events
  • Special Events: worked security at concerts and special events at the Scotiabank Place and Landsdowne
  • Conducted pat-down searches; enforced alcohol control measures; physically diffused serious altercations and other disorderly behaviour; and enforced any orders from the pre-event briefing or from the band’s security team
  • Patient Watch: provided security watches to “formed” patients at the Civic and General Campus Hospitals
  • Always Watched specific patients, including those with outdoor privileges; informed nursing staff when restraints were required for unrulily patients; ensured no contraband was in patient possession; and provided access to secure areas for approved personnel.

Administrative Services, •Administrative assistant

Bath Institution
08.2013 - 11.2013
  • In charge of ATIP’S and filing); Creating ATIPS; researching files for specific pages or documents
  • Filing, creating files, rearranging files, answering phones, e-mailing, faxing.

Program Assistant/ Reintegration, Program assistant

Bath Institution
08.2012 - 12.2012
  • Working with offenders to gain employment or training within the institution; made the correctional intervention board (CIB) sheet (weekly); imputed the offenders referrals for programs education; and employment requirements into OMS; took the minutes for Methadone intervention treatments (monthly); attended the CIB weekly to introduce offenders to Bath institution; attended board meeting when an offender was suspended from a program or employment; scheduled appointment for the programs department; answered e-mail about different situations and offenders; communicated with different staff in the institution in regards to offenders; worked with offenders one-on-one about various situation; supervised offenders on with certain tasks; on occasion wrote observation reports.

Residential Support Worker

Partners
03.2013 - 05.2013
  • RSW – Working with children who are fragile special needs, work with children who need one-on-one care; working with children who have behavioural problems; administering medication (orally and through G-tubes); preparing and administering tube feedings; taking clients out for events or walks around their living area; preparing meals and snacks, bathing and getting the children ready for bed, putting them to bed; getting them on and off the bus for school/para-transpo; talking to them about their day, trying to challenge them mentally with conversation and question about general topics.

Security Officer

Capital Security & Investigations, Ottawa Civic Campus Hospital
11.2009 - 08.2013
  • Dispatch: answer, prioritize and dispatch patrol teams to any calls received on an internal 9-line telephone system; dispatch response team to “codes”; perform reception duties in the Security Office; sign security guards into their posts for patient watches; sign out keys to approved contractors or hospital employees; and complete nightly personal shift notes
  • Patrol: perform nightly foot-patrols of up to 16 buildings and report suspicious activity to Dispatch; ensure all doors are locked; locate and remove any trespassers; activate air ambulance procedures for helicopter landings and patient retrievals; and complete nightly personal shift notes
  • Response: respond to codes yellow (missing patient), red (fire), orange (chemical spill) and white (violent patient) according to hospital procedures; provide soft and hard restraints support as required; complete missing patient identification report as required; communicate with Ottawa Police Services as required; and complete nightly personal shift notes

Justice Circle - Volunteer

Odawa Friendship Centre, Justice Circles
07.2018 - 03.2020

Work with People to help support them in their Journey on Healing; Understand the Person in a Decolonized Lens; Offer Support and Knowledge; Smudging; Traditional Circle; Work with the Elders

Volunteer

Making Voice Count
01.2018 - 01.2019

Voluntary Worker

Restorative Ottawa Community Coalition
01.2017 - 01.2019

Volunteer

Community Adult Justice Network
01.2016 - 01.2019

Voluntary Worker

Prison Network Group
01.2016 - 01.2019

Voluntary Worker

Ottawa Restorative Justice Network
01.2016 - 01.2019

Volunteer

The Royal Ottawa Hospital, Generatic Outpatient Unit
06.2015 - 09.2017

Education

Bachelor of Arts - Social Work

FNTI/TMU
Toronto, ON
04.2023

Diploma - Community & Justice Services

Algonquin College
Ottawa, ON
04.2012

Ontario Secondary School Diploma (O.S.S.D - undefined

Belle River District High School
Belle River, ON
2002

Skills

  • Planning and Coordination
  • Decision-Making
  • G-Suite
  • PPE Compliance
  • MS Office
  • Critical Thinking
  • Training and Development
  • Self-Motivated
  • Active Listening
  • Teambuilding
  • Data Entry
  • Problem-Solving
  • First Aid/CPR
  • Attention to Detail
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Excellent Communication
  • Cultural Awareness

Languages

English
Full Professional

Certification

  • Mental Health First Aid Training - Youth, Elders, First Addition
  • Asist
  • CPR/First Aid
  • Mediation - CMO
  • Motivational Interviewing
  • Working with Reluctant Clients
  • Compassion Fatigue and Vicarious Trauma
  • Helping People Self- Harm Behaviours
  • Understanding and Managing Aggressive Behaviours
  • Women's Mental Health - Trauma Informed Care
  • Women's Mental Health - Psychosis in Women
  • SPDAT
  • Emotional Regulation with your clients
  • Canada Pension Plan
  • Culture and training (Indigenous)
  • Inuit Societal Values training
  • Cultural training - Inuit
  • CORE
  • Stepwise 360 - Interviewing children
  • Addictions - Gabor Mate
  • Wilderness Training - DARE
  • Behavioural workshop


Timeline

Family Services

Government Of Nunavut
04.2023 - 08.2023

Crisis Reponse Team

CMHA
11.2022 - 03.2023

Crisis Intervention Worker

CMHA
08.2022 - 03.2023

Harm Reduction Worker

Sandy Hill Community Health Centre
03.2020 - Current

Respite worker

Self-employeed
03.2019 - Current

Justice Circle - Volunteer

Odawa Friendship Centre, Justice Circles
07.2018 - 03.2020

Volunteer

Making Voice Count
01.2018 - 01.2019

Voluntary Worker

Restorative Ottawa Community Coalition
01.2017 - 01.2019

Offender Reintegration Manager and Administration

MAP Reintegration
09.2016 - 01.2019

MAP Reintegration
04.2016 - Current

Volunteer

Community Adult Justice Network
01.2016 - 01.2019

Voluntary Worker

Prison Network Group
01.2016 - 01.2019

Voluntary Worker

Ottawa Restorative Justice Network
01.2016 - 01.2019

Volunteer

The Royal Ottawa Hospital, Generatic Outpatient Unit
06.2015 - 09.2017

Administrative Services, •Administrative assistant

Bath Institution
08.2013 - 11.2013

Residential Support Worker

Partners
03.2013 - 05.2013

Program Assistant/ Reintegration, Program assistant

Bath Institution
08.2012 - 12.2012

Security Officer

Capital Security & Investigations, Ottawa Civic Campus Hospital
11.2009 - 08.2013

Security Guard

Capital Security & Investigations
09.2009 - 08.2013

Community Participation Support Worker

ICSS
01.2003 - 03.2019

Bachelor of Arts - Social Work

FNTI/TMU

Diploma - Community & Justice Services

Algonquin College

Ontario Secondary School Diploma (O.S.S.D - undefined

Belle River District High School
ANDREA LEE MACKINNON-CRIBB