Versatile and motivated tourism and hospitality professional with a degree in Tourism Management and over 5 years of hands-on experience in the industry. Background includes roles as hotel receptionist, hostess, cashier, travel agent, procurement coordinator, and housekeeper. Demonstrates strong skills in guest service, event coordination, inventory and cost control, and administrative support. Highly adaptable, detail-oriented, and committed to delivering excellent service across all areas of hospitality and operations.
Promotion at national level of national and international destinations through website and social networks, personalized quotes, design of personalized packages, follow-up of prospects and clients, customer service, making reservations
Mastery of sales by telephone, updating of information on flights, hotels, tours and their respective rates, teamwork, creation of tourist circuits.