Andrea Blanche Blanche Cruz
Edmonton,AB
Summary
Dynamic and detail-oriented professional with proven experience at Strathcona Place Society and Arellano Tax Consultancy Services and Co. Excelled in maintaining meticulous records and streamlining administrative processes. Demonstrates exceptional organizational skills, proficiency in Microsoft Office Suite, and strong verbal communication abilities. Achieved significant improvements in operational efficiency through effective team collaboration and innovative IT solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist/Administrative Assistant
Strathcona Place Society
03.2023 - 05.2023
- Meeting and greeting clients
- Booking meetings
- Keeping the reception clean
- Screening phone calls
- Sorting and distributing post
- Manage calendar schedule
- Clerical works
Administrative Officer
Arellano Tax Consultancy Services and Co.
07.2017 - 01.2019
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Planned staff and training meetings and scheduled conference rooms.
- Managed calendars to ensure efficient time use; scheduled appointments as needed.
- Proofread content for typo-free emails and documentation.
- Maintained inventory of office supplies ensuring stock levels were sufficient for daily operations.
Education
Business Administration - Human Resources Management
Northern Alberta Institute of Technology
01.2025
Bachelor of Science - Information Technology
STI College Fairview
11.2014
Skills
- Self-motivated
- Detail-oriented
- Organized and time management
- Record keeping
- Writing skills
- Verbal skills
- Team player
- Proficiency in the Microsoft Office Suite
- IT concepts and terminologies
Certification
- Alberta Child Care Certificate – Level One
- Alberta Construction Safety Association – Joint Health and Safety Committee/Health and Safety Representative (HSCR) (on demand)
- Alberta Construction Safety Association – WHMIS 2015 Worker Education (Generic), CSTS 2020
- Emergency Medical Service – Basic Life Support
- Emergency Medical Service – First Aid Training
- Emergency Medical Service – Water Safety
Volunteer Experience
- Northern Alberta Institute of Technology, Game Coordinator, 01/01/23, Present, Posting Poster, Event Support, Bath Bomb Making, Mar/Apr Birthday Celebration, Airport Leader Volunteer
- Strathcona Place Society, Receptionist/Administrative Assistant, 03/01/23, 05/31/23, Meeting and greeting clients, Booking meetings, Keeping the reception clean, Screening phone calls, Sorting and distributing post, Managing calendar schedules, Clerical work
References
References available upon request.
Timeline
Receptionist/Administrative Assistant
Strathcona Place Society
03.2023 - 05.2023
Administrative Officer
Arellano Tax Consultancy Services and Co.
07.2017 - 01.2019
- Alberta Child Care Certificate – Level One
- Alberta Construction Safety Association – Joint Health and Safety Committee/Health and Safety Representative (HSCR) (on demand)
- Alberta Construction Safety Association – WHMIS 2015 Worker Education (Generic), CSTS 2020
- Emergency Medical Service – Basic Life Support
- Emergency Medical Service – First Aid Training
- Emergency Medical Service – Water Safety
Business Administration - Human Resources Management
Northern Alberta Institute of Technology
Bachelor of Science - Information Technology
STI College Fairview
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