Andrea Zadow
Perth,ON
Summary
Intelligent, enthusiastic, safety oriented, excellent public speaker, quick learner, athletic, motivated, independent, team player, strong communication skills
Overview
19
19
years of professional experience
1
1
Certification
Work History
Meter Reader
Hydro One
06.2023 - 10.2024
- Read and record meter readings, change defective meters, collect accounts in arrears, disconnect and reconnect service at meter base
- Maintain good customer relations in field, concerning disconnects, receiving concerns, inquiries and complaints, and relaying information to appropriate supervisors
- Executing all work according to Hydro One protocols and safety standards
- Attended safety meetings and took part in safety awareness trainings and programs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Self-motivated, with strong sense of personal responsibility.
- Organized and detail-oriented with strong work ethic.
Electrical Forestry Labourer
Hydro One
05.2013 - 06.2023
- Cutting, trimming, removing and chipping brush along Hydro One right-of-ways
- Assisting Regional Maintainers with removals, clean up and flagging always to Hydro One safety standards
- Loaded, unloaded, and moved material to and from storage and production areas.
Assistant Manager/Tour Guide
Bonnechere Caves
06.2005 - 09.2022
- Guiding tours of 25+ tourists through cave network while story-telling and presenting facts in fun and professional manner
- Organizing tours, staff and merchandise
- Selling tickets and directing customers
- Maintaining caves property, above and below ground to optimal standards
- Assisting with interviewing and training of staff.
- Generated repeat business through exceptional customer service.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Education
High School Diploma - Numerous Fields of Study
Opeongo
Douglas, ON06.1994
Skills
- Customer Service
- Chainsaw Operator
- Tour Guide
- Survey Technician
- Sugar Bush Owner/Operator
Languages
German
Certification
- PWU EFAP/Mental Health Advocate- 3-32
- Forestry Eastern JHSC
- CPR
- First Aid
- AED
- Licensed Chainsaw Operator
- WHMIS
- Driver’s License
- Mental Health First Aid
- Pesticide Licence
- PWU Health and Safety Levels 1-4
- PWU Mental Health Training
- Licensed Forklift Operator
Locations
North Frontenac, ON
Timeline
Meter Reader
Hydro One
06.2023 - 10.2024
Electrical Forestry Labourer
Hydro One
05.2013 - 06.2023
Assistant Manager/Tour Guide
Bonnechere Caves
06.2005 - 09.2022
- PWU EFAP/Mental Health Advocate- 3-32
- Forestry Eastern JHSC
- CPR
- First Aid
- AED
- Licensed Chainsaw Operator
- WHMIS
- Driver’s License
- Mental Health First Aid
- Pesticide Licence
- PWU Health and Safety Levels 1-4
- PWU Mental Health Training
- Licensed Forklift Operator
High School Diploma - Numerous Fields of Study
Opeongo
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