Summary
Overview
Work History
Education
Skills
Languages
Certification
Locations
Timeline
Generic

Andrea Zadow

Perth,ON

Summary

Intelligent, enthusiastic, safety oriented, excellent public speaker, quick learner, athletic, motivated, independent, team player, strong communication skills

Overview

19
19
years of professional experience
1
1
Certification

Work History

Meter Reader

Hydro One
06.2023 - 10.2024
  • Read and record meter readings, change defective meters, collect accounts in arrears, disconnect and reconnect service at meter base
  • Maintain good customer relations in field, concerning disconnects, receiving concerns, inquiries and complaints, and relaying information to appropriate supervisors
  • Executing all work according to Hydro One protocols and safety standards
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Self-motivated, with strong sense of personal responsibility.
  • Organized and detail-oriented with strong work ethic.

Electrical Forestry Labourer

Hydro One
05.2013 - 06.2023
  • Cutting, trimming, removing and chipping brush along Hydro One right-of-ways
  • Assisting Regional Maintainers with removals, clean up and flagging always to Hydro One safety standards
  • Loaded, unloaded, and moved material to and from storage and production areas.

Assistant Manager/Tour Guide

Bonnechere Caves
06.2005 - 09.2022
  • Guiding tours of 25+ tourists through cave network while story-telling and presenting facts in fun and professional manner
  • Organizing tours, staff and merchandise
  • Selling tickets and directing customers
  • Maintaining caves property, above and below ground to optimal standards
  • Assisting with interviewing and training of staff.
  • Generated repeat business through exceptional customer service.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.

Education

High School Diploma - Numerous Fields of Study

Opeongo
Douglas, ON
06.1994

Skills

  • Customer Service
  • Chainsaw Operator
  • Tour Guide
  • Survey Technician
  • Sugar Bush Owner/Operator

Languages

German

Certification

  • PWU EFAP/Mental Health Advocate- 3-32
  • Forestry Eastern JHSC
  • CPR
  • First Aid
  • AED
  • Licensed Chainsaw Operator
  • WHMIS
  • Driver’s License
  • Mental Health First Aid
  • Pesticide Licence
  • PWU Health and Safety Levels 1-4
  • PWU Mental Health Training
  • Licensed Forklift Operator

Locations

North Frontenac, ON

Timeline

Meter Reader

Hydro One
06.2023 - 10.2024

Electrical Forestry Labourer

Hydro One
05.2013 - 06.2023

Assistant Manager/Tour Guide

Bonnechere Caves
06.2005 - 09.2022

High School Diploma - Numerous Fields of Study

Opeongo

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Andrea Zadow