Andrea Williams
Wilmington
Summary
Seeking an employment opportunity in company where knowledge and experience can further develop.
Overview
11
11
years of professional experience
1
1
Certification
Work History
School Bus Driver
ZUM Services Inc
Gardena, CA
11.2022 - Current
- Ensured student safety during transportation
- Conducted daily bus inspections to maintain operational efficiency and compliance with safety standards.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes .
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Managed route planning to optimize travel times while considering student schedules and traffic patterns.
- Communicated effectively with parents, school officials, and students regarding schedules and any transportation issues.
Full Service Shopper
Instacart
Los Angeles, CA
03.2020 - 02.2023
- Shop for customers needs in a grocery or retail setting as well as deliver items to customers homes or place of business
Medical Billing Representative
ML Billing &Consulting Inc
Los Angeles, CA
07.2021 - 12.2021
- Call patients regarding billing accounts, adjust claims, data entry, call insurance regarding EOB, transmit claims, super bills, patient payments.
Temp and humidity coordinator
Good Samaritan Hospital
Los Angeles, CA
05.2021 - 06.2021
- Assure the temperatures, humidity and air pressures are correct for designated areas within the hospital
Billing Representative
USCB
Los Angeles, CA
09.2020 - 04.2021
- Follow up patient accounts, call insurance for billing status/payments, claim resubmissions with medical records, and submit SBR forms for appeals on denied claims. Submit payment tracers for payments on patient accounts, submit payment correction forms for corrected payments on patient accounts, submit account inquiries via email to insurance companies regarding patient accounts, verify authorizations for denied claims and check claim status via insurance websites.
Extern
New Awareness Dentistry
Los Angeles, CA
06.2020 - 07.2020
- Schedule patient appointments via email/telephone, recall scheduling, verifying eligibility, check dental history, developed X rays, Assist doctor with patient photos, EMR in one touch, add new patient accounts in Easy dental, pull charts, organize patient charts, billing, patient check in, Covid-19 screening, perform vitals, perform receptionist duties and answer phones.
Service Scheduling Coordinator
ACS Security
Bel Air, CA
07.2018 - 03.2020
- Schedule service appointments, answer multi line telephones, data entry, provide insurance certificates, provide excellent customer service, verify/confirm appointments, and alarm technical assistance.
Security Officer
PSC Security
Carson, CA
10.2016 - 07.2018
- Patrol interior/exterior of the property, observe and report, dispatch
Security Officer
SOS Security
Los Angeles, CA
05.2016 - 04.2017
- Monitor the activity at the elevator and the escalator of the property. Observe and report, silence alarms, assist passengers with finding the proper terminal and dispatch.
Dispatcher
Platinum Security
Los Angeles, CA
07.2015 - 03.2016
- Answer the multi-line telephones, receptionist duties, post coverage, officer check in/out, perform detex, observe and report, and property updates to clients via email.
Education
Certificate - Medical Billing And Coding
American Career College
Los Angeles, CA06-2020
A.S. - Clinical Medical
San Joaquin Valley College
Victorville, CA04-2012
Diploma - undefined
Inglewood High School
Inglewood, CA01-2006
Certificate of Completion - Cosmetology
Marinello Schools of Beauty
Inglewood, CA04-2014
Skills
- Typing 35 WPM
- Medical & Anatomy Terminology
- EOB Processing
- Billing Cycle
- CMS-1500, UB-04 Forms
- Dependable
- Hardworking
- Driven
- HIPAA Compliant
- Detailed- Oriented
- Great customer Service
- MA Experience
- Data Entry/ Electronic Health Records
- Team Player
- Artiva
- Epic
- HCPCS
- CPT
- ICD-10 Knowledge
- MS Word
- Office
- Excel
- Outlook
- Power Point
- Medicaid
- Medicare
- Affordable Care
- Workers Comp
- CHAMPVA
- Tricare
- Medical Billing
- Medical Office Experience
- Medical Records
- Medical Terminology
- ICD-9
- Microsoft Excel
- Customer service
- Microsoft Outlook
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Behavior management
- Commercial driving
- Punctuality
- Route planning
- Post-trip inspections
- Student supervision
- Safe driver training
- Wheelchair lift operation
Certification
Class B Driver's License
School Bus Certificate
Timeline
School Bus Driver
ZUM Services Inc
11.2022 - Current
Medical Billing Representative
ML Billing &Consulting Inc
07.2021 - 12.2021
Temp and humidity coordinator
Good Samaritan Hospital
05.2021 - 06.2021
Billing Representative
USCB
09.2020 - 04.2021
Extern
New Awareness Dentistry
06.2020 - 07.2020
Full Service Shopper
Instacart
03.2020 - 02.2023
Service Scheduling Coordinator
ACS Security
07.2018 - 03.2020
Security Officer
PSC Security
10.2016 - 07.2018
Security Officer
SOS Security
05.2016 - 04.2017
Dispatcher
Platinum Security
07.2015 - 03.2016
A.S. - Clinical Medical
San Joaquin Valley College
Diploma - undefined
Inglewood High School
Certificate - Medical Billing And Coding
American Career College
Certificate of Completion - Cosmetology
Marinello Schools of Beauty