ANDREA WHITE
Pasadena,NF
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to make an immediate contribution to your organization. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes. Resourceful and results-driven with a passion for growth and efficiency to meet company needs. Proven performance in management skills, leadership and communication. Detail-oriented and reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
11
11
years of professional experience
Work History
Dental Assistant
Pasadena Family Dental Clinic
Pasadena, NL
07.2025 - Current
- Prepared treatment areas by sterilizing instruments and organizing necessary dental supplies.
- Assisted the dentist during procedures by suctioning, retracting, and providing instruments.
- Educated patients on post-treatment care and proper oral hygiene practices.
- Maintained patient records by accurately documenting treatments and observations in files.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Recorded patient information accurately in digital files, ensuring compliance with regulations.
- Enhanced patient comfort through attentive care and clear communication throughout procedures.
Screening Officer
Deer Lake Regional Airport
Deer Lake, NL
11.2024 - 05.2025
- Efficiently screening passengers and baggage through airport security checkpoints
- Providing information professionally and with integrity
- Scanning and testing baggage for prohibited items using X-ray machines, metal detectors and other technology, along with physical search techniques
- Protecting restricted areas
- Upholding all regulations with vigilance
- Ensure non-permitted items do not enter the secure area
- Conducted thorough inspections of carry-on items for compliance with security protocols.
- Monitored security equipment to identify potential threats and respond effectively.
- Respond to alarms and report any events, illegal acts or violations
- Participate in emergency operations within the airport
- Maintained professional demeanor while interacting with the public, displaying strong customer service skills.
Veterinary Technician
Northern Lights Veterinary Clinic
Labrador City, NL
07.2023 - 10.2024
- Developed strong relationships with clients by providing excellent customer service and communicating effectively about the health of their pets.
- Monitored vital signs such as heart rate, temperature and respiration during surgery or other treatments.
- Assisted veterinarian with diagnostic, medical, and surgical procedures.
- Supported pre-operative and post-operative care of animals.
- Performed laboratory procedures.
- Administered medications, vaccinations, and treatments to animals.
- Coordinated appointments for patients while ensuring efficient workflow in the clinic.
- Dispensed medication according to written prescriptions provided by veterinarians.
- Prepared surgical suites including sterilizing instruments and setting up equipment.
- Assisted in emergency situations such as resuscitation or trauma cases requiring immediate attention.
- Scheduled veterinary appointments and surgeries to maintain efficient workflow.
- Adhered to safety protocols when handling hazardous materials or working with potentially dangerous animals.
- Took and developed diagnostic radiographs, using x-ray equipment.
- Performed laboratory tests on blood, urine, and feces to assist in diagnosis and treatment of animal health problems.
- Filled prescriptions, measuring medications, and labeling containers.
- Performed variety of office, clerical and accounting duties, such as reception, billing, bookkeeping, and selling products.
Veterinary Technician in training
Animal Health Center
Corner Brook, NL
06.2022 - 12.2022
- Filled, dispensed, and thoroughly explained medication under veterinary supervision
- Provide emergency first aid and correct triage (Performing initial evaluation of the condition of the animal- vitals statistics)
- Positioned animals for diagnostic imaging such as x-rays and scans
- Administered medications to animals in treatment and documented changes in condition
- Recorded symptoms and documented medical observations to inform treatment decisions
- Provided care for animals before, during and after surgeries, administering anesthetics as necessary for overall comfort and health
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care
- Collected patient biopsies and blood samples for laboratory analysis
- Venipuncture and IV catheter placement
- Perform basic lab work – cytology knowledge
- Answered animal health questions and advised on best care practices
- Implanted subcutaneous identification microchips into animals
- Assisted and learning about blood analyses and physical assessments
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection
- Provide emergency first aid and correct triage
Dog Trainer
Valley Veterinary Clinic
Goose Bay, NL
08.2020 - 04.2021
- Provided one-on-one consultations with pet owners on how to manage problem behaviors such as barking or destructive chewing.
- Maintained detailed records of each dog’s progress during their training sessions.
- Instructed clients on proper leash handling, potty training, socialization, nutrition, grooming and exercise habits for their pets.
- Demonstrated excellent customer service skills by responding promptly to inquiries and addressing concerns in a professional manner.
- Facilitated group classes for up to 10 dogs at a time while maintaining control and safety standards.
- Developed comprehensive training programs tailored to individual dog’s needs and abilities.
- Assessed dogs to identify temperaments, abilities and aptitudes.
- Utilized positive reinforcement techniques to motivate and reward desired behaviors.
Dog Groomer
Valley Veterinary Clinic
Goose Bay, NL
08.2020 - 04.2021
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases
Veterinary Technician in training
Valley Veterinary Clinic
Goose Bay, NL
01.2018 - 04.2021
- Monitored vital signs such as heart rate, temperature and respiration during surgery or other treatments.
- Maintained accurate patient records using veterinary software programs.
- Performed laboratory procedures such as hematology, urinalysis and parasite identification.
- Administered medications, vaccinations, and treatments to animals.
- Dispensed medication according to written prescriptions provided by veterinarians.
- Prepared surgical suites including sterilizing instruments and setting up equipment.
- Prepared laboratory specimens and performed laboratory tests.
- Notified veterinarian of patient condition changes, taking immediate action when necessary.
- Processed specimens for diagnostic testing utilizing laboratory equipment such as microscopes or centrifuges.
- Conducted initial exams on pets, recording vital signs and collecting lab samples.
- Evaluated patient progress throughout treatment plans and reported findings back to veterinarians.
- Administered vaccinations and medications as prescribed by the veterinarian.
- Took and developed diagnostic radiographs, using x-ray equipment.
- Performed laboratory tests on blood, urine, and feces to assist in diagnosis and treatment of animal health problems.
- Collected, prepared and label samples for laboratory testing, culture, and microscopic examination.
- Filled prescriptions, measuring medications, and labeling containers.
- Took animals into treatment areas and assisted with physical examinations by performing such duties as obtaining temperature, pulse, and respiration data.
- Performed variety of office, clerical and accounting duties, such as reception, billing, bookkeeping, and selling products.
- Maintained laboratory, research and treatment records, as well as inventories of pharmaceuticals, equipment, and supplies.
- Applied splints and other protective devices.
- Implemented humane euthanasia techniques when necessary.
- Followed client instructions regarding animal care precisely to ensure satisfaction.
Receptionist
Valley Veterinary Clinic
Goose Bay, NL
06.2017 - 01.2018
- Maintained patient records by obtaining, recording, and updating personal and financial information
- Assisted in treatment of patients and availability of treatment information by filing and retrieving patient records
- Handled incoming, outgoing mail and electronic/written correspondence
- Handled method of payments, processed end-of-day reports and made deposits
- Quickly learned emergencies from non-emergencies
- Educate clients on heartworm and flea preventative options
- Preparing additional paperwork such as release forms, cage cards, check in sheets, and ID collars
- Complete insurance and other claim forms
- Answered phones professionally in accordance with organizational protocols.
- Handled cash and credit card payments with accuracy.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Assisted in resolving customer complaints and disputes.
- Complied with privacy and confidentiality policies when communicating with callers and guests.
- Processed incoming and outgoing documents via electronic methods and systems.
Waitress
Mariners Galley
Goose Bay, NL
06.2015 - 09.2015
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Processed accurate cash and credit card transactions.
- Managed closing duties such as counting money and cleaning.
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment.
- Restocked condiments, silverware, and napkins throughout the shift as needed for optimal guest satisfaction.
- Provided prompt attention to all guests’ needs throughout their dining experience.
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.
- Handled customer complaints professionally and resolved issues promptly.
- Listened to customer concerns and complaints and quickly rectified issues.
Education
Veterinary technician -
Penn foster
Chandler, AZDog obedience trainer - undefined
ICS CANADA
QCPre-Vet - completed two years
University of Prince Edward Island
Charlottetown, PEGrade 12 - undefined
Mealy Mountain Collegiate
Goose BayDELF - B1- French Language Proficiency
MMC
Goose BayDog grooming - undefined
ICS CANADA
QCSkills
- Bilingual
- Professionalism and integrity
- Stress tolerance
- Integrity and honesty
- Emergency preparedness
- Protocol implementation
- Teamwork
- Time management
- Crisis management
- Professional demeanor
- Reliability
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Leadership development
- Professionalism
- Data organization
- Documentation and recordkeeping
- Equipment sterilization
LANGUAGES
French
Timeline
Dental Assistant
Pasadena Family Dental Clinic
07.2025 - Current
Screening Officer
Deer Lake Regional Airport
11.2024 - 05.2025
Veterinary Technician
Northern Lights Veterinary Clinic
07.2023 - 10.2024
Veterinary Technician in training
Animal Health Center
06.2022 - 12.2022
Dog Trainer
Valley Veterinary Clinic
08.2020 - 04.2021
Dog Groomer
Valley Veterinary Clinic
08.2020 - 04.2021
Veterinary Technician in training
Valley Veterinary Clinic
01.2018 - 04.2021
Receptionist
Valley Veterinary Clinic
06.2017 - 01.2018
Waitress
Mariners Galley
06.2015 - 09.2015
Dog obedience trainer - undefined
ICS CANADA
Pre-Vet - completed two years
University of Prince Edward Island
Grade 12 - undefined
Mealy Mountain Collegiate
DELF - B1- French Language Proficiency
MMC
Dog grooming - undefined
ICS CANADA
Veterinary technician -
Penn foster
AWARDS
Pet first aid, Hockey scholarship, French immersion scholarship, Athlete of the year scholarship, Junior and senior athlete of the year, DELF B-1 examination