Andrea Van Nest
Brampton,ON
Summary
Highly-motivated Individual with 20 years of customer service experience in maintaining customer relationships and contributing to an inclusive, organized and productive work environment. I would like to expand and utilize my training, knowledge and skills for opportunities and growth within your company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Custodian/Cleaner
Hollywood Cleaning Services
11.2022 - Current
- Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies
- Performs routine maintenance to custodial equipment and supplies
- Reports needs and concerns to appropriate staff, which may include submitting or recommending work orders and checking supply levels
- Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
General Labour
Kruger Packaging
08.2021 - 09.2022
- Work effectively in team environment and provide support and assistance to others
- Operating machinery and equipment including but not limited to Die-Cut and Flexo Machines for Corrugated Board, Load Former, Bundle Breaker and Forklift
- Maintaining a clean, sanitary, and safe work area
- Work rotation shifts, Nights, Afternoons and Days
- Standing, bending, lifting, positioning, holding, pushing and pulling self, materials and equipment in excess of 50 pounds
- Trained in the Plant Stores (Inventory and Receiving) Operations
- Trained in the Plant Die Room, ie
- Assisted in fixing the SRD Rotary and Print Plate Dies.
Assistant Manager
Canadian Shoe Outlet
07.2019 - 08.2021
- Supervise a team of 3-5 employees
- Facilitated Training of Sales Associates on all different aspects of customer service, POS systems and store operations
- Consistently communicating with other stores, management and clients VIA email and phone
- Required to complete daily paperwork, supply orders and maintain a presentable clean store.
Assistant Manager
Payless ShoeSource
05.2014 - 03.2019
- As an assistant; I trained and developed staff members to excel in customer service and created a sales environment that consistently met and excelled weekly sales goals, conversion goals, UPT and DPT goals
- Managed nearly every aspect of store operations; Opened and closed the store, cash register, shipping processing every Monday and Wednesday, nightly deposits, display changes, promotion changes, rack management and weekly paper work
- Trained in Customer Service; Greeted each customer with a smile and informed them about new promotions, suggested additional merchandise such as shoes, accessories and handbags while boosting UPT sales and made sure the customer was satisfied with every purchase.
Early Childhood Assistant
Caterpillar & Co
03.2014 - 05.2017
- Assisted in the toddler classroom aside two ECE's with a room capacity of 15 children
- Multi-tasking - Given a variety of tasks and requests from teachers and supervisor, juggling and prioritizing is a necessity
- Filing and completing paperwork pertaining to each individual child
- Effectively had great communication with children and parents in a professional manner
- Physical Requirements - Having the ability to keep up with active children and most of the day being spent on my feet, bending and lifting as well as having good stamina
- Discretion - Maintained confidentiality of the children and families with the respect of privacy
- Answered calls when supervisor was out, provided new families information on our centre.
Sales Representative
Signature Marketing Group
03.2012 - 07.2013
- Advertised and provided samples on various alcoholic beverages in LCBO locations
- Answered questions and concerns
- Increased customer confidence in their purchase decisions
- Filing paperwork and reporting back to the company the target market and sales of each product being sampled
- Worked special themed events to promote customers with a great experience
- Gained knowledge on various types of products and 'pairing' items.
Education
Diploma - Addictions and Community Service Worker
Everest College
01.2013
Secondary School -
Elmvale District High School
06.2009
Skills
- Training
- Management
- Inventory
- Sales
- Scheduling
- Cash Handling
- Customer Service
- Merchandising
- Team Building
- Word
- Assistant Manager Experience
- Inventory Control
- Supervising Experience
- POS
- Retail Management
- Microsoft Word
- Leadership
- Problem-Solving
- Teamwork and Collaboration
- Communication Skills
- Marketing
- Pricing
Certification
Forklift Operator, 10/01/21, 10/01/24
Personal Details - Highest Education
DCS / DEC
Languages
English
Professional Working
Timeline
Custodian/Cleaner
Hollywood Cleaning Services
11.2022 - Current
General Labour
Kruger Packaging
08.2021 - 09.2022
Assistant Manager
Canadian Shoe Outlet
07.2019 - 08.2021
Assistant Manager
Payless ShoeSource
05.2014 - 03.2019
Early Childhood Assistant
Caterpillar & Co
03.2014 - 05.2017
Sales Representative
Signature Marketing Group
03.2012 - 07.2013
Diploma - Addictions and Community Service Worker
Everest College
Secondary School -
Elmvale District High School
Similar Profiles
Jayla TimleyJayla Timley
Janitorial Specialist at Hollywood Cleaning ServicesJanitorial Specialist at Hollywood Cleaning Services
Jalil ZakariyaJalil Zakariya
Strip and Wax at Hollywood Building ServicesStrip and Wax at Hollywood Building Services
Shannon EdwardsShannon Edwards
Home Health LVN at Hollywood Health ServicesHome Health LVN at Hollywood Health Services
Mandeep KaurMandeep Kaur
Shipper/ Receiver Coordinator at KG-PackagingShipper/ Receiver Coordinator at KG-Packaging
FORAM PATELFORAM PATEL
Personal-support-worker at Lion Health CarePersonal-support-worker at Lion Health Care