Account management expert with 10+ years experience leading large scale marketing campaigns for clients in the retail, CPG, and telecommunications industries
Extensive experience leading and managing internal teams while maintaining strong client relationships
Skilled at multitasking in a high pressure environment and meeting tight deadlines
Self motivated and thrives in a fast-paced working environment
Overview
10
10
years of professional experience
Work History
Account Lead
DraftLine (Labatt Breweries)
10.2021 - Current
As part of Labatt's internal creative agency, works collaboratively with mid and senior level brand managers to brief and execute large scale print, CRM, digital, and social marketing campaigns
Communicates with internal creative teams and external partner agencies to deliver campaigns on time and within budget
Prepares presentation decks regularly and presents to senior level executives
Leads a team of Account Associates and works actively to develop their skills and maintain a collaborative and engaging work environment
Responsible for financial reconciliation of brands and communicating spend with brand managers monthly
Project Manager, Creative Services
Loblaw Digital
10.2020 - 08.2021
Lead a team of Project Coordinators to brief and deliver creative projects for Loblaw brand team
Developed and lead rollout of process updates to support seamless communication between brand teams and creative teams
Owned creative resource management to ensure design and copywriting team were working at capacity and creative projects were distributed accurately
Project Manager
Publicis
09.2017 - 10.2020
Operated in a hybrid role that is responsible for managing internal design, development, and copywriting teams while communicating directly with clients to execute campaigns
Lead 30+ campaigns per month and directly manages a team of Project Coordinators
Responsible for executing end-to-end project plans including scoping, building and managing timelines, leading internal teams and delivering to clients.
Prepares and presents financial reconciliation reports to clients monthly.
Project Coordinator
Publicis
03.2016 - 09.2017
Worked collaboratively with a team of designers, developers and account managers to take digital projects from brief to execution
Was responsible for managing status updates and mitigating project roadblocks and delays
Organized agenda items for meetings and followed up with detailed meeting notes
Prepared detailed timelines and estimates for each project and monitored project burn to ensure milestones were met
Technical Specialist (Digital Performance)
IPG Mediabrands
03.2014 - 02.2017
Worked closely with both Digital Planner and vendors to create placements and tag appropriately for optimal campaign performance
Managed the ad server delivery and tagging for 300+ creative assets monthly
Managed the creation of processes and documenting workflow for new team members and assisted with the training of new hires
Education
Advanced Diploma - Business Administration & Marketing
George Brown College
Toronto
2012
Skills
Microsoft Suite (Word, Project, Excel, Powerpoint), JIRA, Basecamp, Smartsheet, Asana, Google Analytics, DoubleClick Campaign Manager
Solid understanding of marketing best practices and principles
Timeline management
Project planning and development
High-volume delivery
Advanced problem solving
Interdepartmental coordination
Timeline
Account Lead
DraftLine (Labatt Breweries)
10.2021 - Current
Project Manager, Creative Services
Loblaw Digital
10.2020 - 08.2021
Project Manager
Publicis
09.2017 - 10.2020
Project Coordinator
Publicis
03.2016 - 09.2017
Technical Specialist (Digital Performance)
IPG Mediabrands
03.2014 - 02.2017
Advanced Diploma - Business Administration & Marketing