Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Languages
Certification
Timeline
Generic

Andrea Swift

Tiny,Canada

Summary

Experienced Employment Specialist with over 15 years in the Mental Health Field, working at Southwest Regional Centre in Cedar Springs, ON and Community Living Huronia in Midland, Ontario. Skilled in interpersonal communication and providing exceptional customer service. Proficient in Microsoft Software with a proven track record of leadership within a team setting. Possessing excellent communication skills, adept at defusing stressful situations and creating an orderly and calm environment. Extensive experience working with individuals of all age groups, from children to adults, who exhibit challenging behaviors and disabilities. Capable of providing and promoting coping strategies throughout various stages of development. Able to make sound decisions in high-pressure or emergency situations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supported Living Supervisor

Community Living Huronia
10.2021 - Current
  • To be a part of a team that supports the goals and needs of individuals with a developmental delay or those with dual diagnosis
  • To support staff in the creation of goals, programs that are person centered
  • To empower and encourage individuals that they can achieve goals of employment, education
  • To connect with outside agencies networking to achieve the supports
  • Enhance the individuals goal or program to ensure readiness in the community (employment)
  • To ensure Health and Safety of the staff and individuals
  • Policies and Procedures are followed and adhered to

On call supervisor/program navigator/temp. SEP/SIL Supervisor

Community Living Huronia
01.2020 - 10.2021
  • Within this time I covered our Supported Independent Living Program and our Supported employment program

Lead position

Community Living Huronia
01.2016 - 01.2020
  • Dispensing and ordering medications
  • Part of the Clinical team - designing programs and strategies for individuals that are dually diagnosed individuals as well with physical challenges
  • Organizing medical appointments, outings, (medical and social)
  • Acting liaison/advocate for individuals during appointments, programs
  • Attending case conferences, meetings with Psychiatrists, specialists, and Physician appointments
  • Being an active team support for staff and individuals within the group home

Team Lead

Pineview Treatment Home
01.2014 - 08.2015
  • Dispense, order, and administer medications
  • Part of the Clinical Team - designing programs and strategies for individuals who struggle with self-injurious behaviours, and aggressive behaviours
  • Organize outings, appointments for individuals (medical, social)
  • Transitioning new individuals into treatment or individuals learning treatment back home or to group home
  • Supporting individuals that have severe behaviour, (dual diagnosis)
  • Attending case Conferences, meeting with Physicians, Psychiatrists, Psychologists
  • Supporting individuals with appointments and/or acting as liaison/advocate for Individuals and families
  • Supporting family to guide them through treatment process (i.e., programs)

Education

Developmental Service Worker Diploma -

St. Clair College
01.1989

Ontario Secondary School Diploma -

Ursuline College “The Pines”
Chatham, ON
06-1985

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making
  • Complex Problem-solving

Volunteer Experience

  • Southwestern Regional Centre
  • Sacred Heart School
  • St. Theresa’s High School

References

Available upon request

Languages

English
Full Professional

Certification

  • First Aid Certification
  • [Area of certification]
  • CPR/AED Certification

Timeline

Supported Living Supervisor

Community Living Huronia
10.2021 - Current

On call supervisor/program navigator/temp. SEP/SIL Supervisor

Community Living Huronia
01.2020 - 10.2021

Lead position

Community Living Huronia
01.2016 - 01.2020

Team Lead

Pineview Treatment Home
01.2014 - 08.2015

Developmental Service Worker Diploma -

St. Clair College

Ontario Secondary School Diploma -

Ursuline College “The Pines”
Andrea Swift