Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Andrea Sluggett

Yellowknife,Canada

Summary

Results-driven professional with expertise in management, leadership, strategic and corporate planning, internal communications, supply chain, government and mining industry operations, coupled with strong communication skills, detail-oriented problem-solving, and strategic planning abilities, seeking a challenging career opportunity to expand my skills and significantly contribute to organizational success.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Strategic and Corporate Reporting Analyst

Workers Safety and Compensation Commission
05.2024 - Current
  • Provide Analysis and Advice: Offer strategic decisions and technical expertise to the WSCC’s Senior Management Team and Governance Council.
  • Facilitate Planning Processes: Coordinate the strategic and corporate planning process, liaising with senior staff to develop objectives, actions, and initiatives.
  • Performance Measurement: Undertake planning and performance measurement through the production of annual Corporate Plans, Quarterly Updates, and the Annual Report.
  • Develop Key Performance Indicators: Produce written content and key performance indicators pursuant to legislative requirements.
  • Stakeholder Communication: Prepare and manage communications to stakeholders, including updates on performance targets and measurements.
  • Coordinate Meetings: Facilitate necessary meetings to support the strategic planning process.
  • Internal Communications Development: Develop and implement internal communications plans and procedures to ensure effective dissemination of information within the organization.
  • Procedural Components: Establish and maintain internal communication protocols, ensuring consistency and clarity in messaging across all departments.
  • Developed custom reports to address specific business needs and support decision-making processes.
  • Improved existing reporting by researching data sources, compiling data and designing output.
  • Created visually appealing dashboards that effectively communicated key metrics to stakeholders.

Substitute Teacher

Yellowknife Education District 1
10.2022 - 05.2024
  • As and when required substitute teacher/Teachers Assistant for high school students in all subject matters.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Operational Contracts Performance Manager

De Beers Group of Companies Canada
10.2014 - 02.2021
  • Directed operational functions for high-risk and high-value contractors, ensuring compliance with safety, performance, and budgetary standards.
  • Oversaw annual expenditures of $600 million for high-cost contractors, implementing cost-saving initiatives and enhancing performance metrics.
  • Managed 15-30 direct reports, implementing performance improvement measures.
  • Conducted studies on work procedures, organizational changes, and system implementations to identify and address performance gaps.
  • Documented study findings and recommended efficient solutions to enhance performance metrics.
  • Evaluated and approved changes in forms and reports to streamline processes and improve performance measures.
  • Collaborated with colleagues to implement performance improvement measures and provide stakeholders with product information while resolving concerns.
  • Managed new contracts and supply chain functions, ensuring performance targets were met with cost-effectiveness and high-quality deliverables.
  • Managed Request for proposals, requests for quotations.
  • Developed in collaboration scope of work for operational contracts. Including but not limited to Key Performance Indicators, cost analysis and budgeting.
  • Assisted in review and award of new contracts.
  • Negotiated high value operational agreements for award.
  • Demonstrated multitasking abilities, meeting deadlines, and delivering high-quality work, while actively participating in ongoing training for skill enhancement.

Procurement Specialist

Government of the Northwest Territories
05.2014 - 10.2014
  • Procured goods and services in compliance with local governance policies and procurement standards.
  • Negotiated agreements between successful proponents and facilitated contract approvals.
  • Met deadlines while maintaining high-quality deliverables.
  • Troubleshot minor problems and reported significant technical issues.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Responded promptly to customer needs and resolved issues efficiently.
  • Provided efficient and courteous service to customers at all times.
  • Collaborated with coworkers to complete tasks.

Procurement Specialist - Contracts

BHP Billiton Canada Inc later Dominion Diamond Ekati Corporation
03.2012 - 05.2014
  • Procure goods and services according to organizational needs and supply chain governance.
  • Provide efficient and courteous customer service to internal stakeholders.
  • Meet deadlines while maintaining high-quality deliverables in procurement processes.
  • Develop departmental objectives, budgets, policies, procedures, and strategies to optimize procurement operations.
  • Respond promptly to customer needs and resolve any procurement-related problems.
  • Demonstrate multitasking abilities while remaining adaptable and flexible in a dynamic work environment.
  • Collaborate with departmental leaders to establish organizational goals and objectives aligned with procurement strategies.
  • Participate in ongoing training and skill enhancement initiatives to stay updated with industry trends and best practices.

Independent Contractor

Primerica Financial Services
03.2007 - 08.2012
  • Provided financial and life insurance assessments to clients.
  • Conducted sales and provided services related to family financial health.

Acting Team Leader Of Administrative Services

BHP Canada
08.2011 - 03.2012
  • Ensured shared administrative services met stakeholders' needs and expectations.
  • Managed 6-10 administrative personnel.
  • Delegated tasks according to project requirements and employee strengths.
  • Conducted performance reviews and resolved problems.
  • Communicated work goals and deadlines to increase productivity.
  • Suggested changes to operational practices for continuous improvement.
  • Administered and created training materials.
  • Prepared reports to summarize operational results and financial performance.

Open Pit Mining Operations Dispatcher

BHP Billiton Canada Inc.
01.2002 - 03.2007
  • Dispatched workers and crews.
  • Monitored and supervised personnel and equipment locations.
  • Coordinated daily workflow and scheduled repairs.
  • Maintained files and relayed information to work crews.
  • Troubleshot technical issues and adhered to safety standards.

Heavy Equipment Operator Open Pit Mining Operation

BHP Billiton Canada Inc.
01.2001 - 01.2003
  • Operated equipment and ensured adherence to safety standards.
  • Maintained equipment and kept records.
  • Assisted in training other operators.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Met project demands consistently through careful and consistent operation of heavy equipment.

Safety Technician

BHP Canada
01.1998 - 01.2001
  • Ensured personnel safety and operational integrity at BHP Canada's facilities.
  • Conducted safety inspections, implemented protocols, provided training, investigated incidents, and maintained records.
  • Collaborated across departments to foster a culture of safety and regulatory compliance.
  • Assisted in accident investigations to determine root causes, prevent future occurrences, and maintain a safe work environment.
  • Served as a resource for employees seeking guidance on specific safety-related issues or concerns within their respective roles.
  • Supported new hire orientation programs by delivering engaging safety presentations that emphasized the importance of maintaining a safe work environment.
  • Increased employee awareness of safety practices through consistent communication and education on safe work procedures.
  • Assisted management with accident investigations and analysis to determine root cause for corrective action plan.
  • Conducted regular reviews of safety documentation and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.

Safety Office Administrator

BHP Canada
01.1997 - 01.1998
  • Managed safety documentation, coordinated training programs, compiled reports, and supported policy implementation.
  • Attention to detail ensured adherence to safety processes and regulatory reporting standards.

Safety and Environment Office Administrator

BHP Canada
01.1997 - 12.1997
  • Administered safety and environmental tasks, ensuring compliance with regulations, managing waste procedures, and supporting audits.
  • Crucial in promoting sustainable practices within the organization.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Camp Office Administrator

BHP Canada
07.1996 - 08.1997
  • Oversaw daily operations of camp facilities for 750-1000 employees.
  • Managed accommodations, meals, housekeeping, maintenance, and addressed resident concerns.
  • Provided a comfortable living environment in a remote location.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.

Housing Officer

Federal Government of Canada
11.1996 - 02.1997
  • Managed federal employee public housing, overseeing application processing, maintenance, inspections for incoming and outgoing tenants, and coordinating unit availability.
  • Collaborated with other government departments to ensure efficient housing services delivery.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Collaborated with maintenance teams to prioritize repair requests for prompt resolution of issues affecting residents'' quality of life.
  • Maintained detailed records of tenant information, work orders, and inspection reports for easy access as needed.

Statistical Analyst Trainee

Metis Nation NWT
01.1995 - 01.1996
  • Assisted in data analysis, collection, and organization, supporting research and policy initiatives.
  • Developed analytical and research skills and gained office administration experience.
  • Developed integrated spreadsheet and database templates for accumulating, formatting and organizing program data and presented findings to management.
  • Manipulated, transformed and analyzed data by reviewing computer reports, printouts and performance indicators.

Sales Clerk

San Francisco Gifts
01.1993 - 01.1995
  • Provided excellent customer service, processed transactions, restocked merchandise, and maintained store cleanliness.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.

ECE Summer Student

Education Culture and Employment Canada
06.1993 - 06.1994
  • Supported administrative tasks and employment benefit application processing.

Sales Clerk

Yellowknife Inn Gift Shop
01.1993 - 01.1994
  • Delivered excellent customer service, managed transactions, restocked merchandise, and maintained store organization.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve store sales targets and improve overall performance.

Crew Member

McDonald's
01.1992 - 12.1992
  • Provided customer service, teamwork, and time management.
  • Took orders, prepared food, operated registers, and maintained cleanliness standards, developing foundational skills transferable to various roles.

Education

Master of Arts - Leadership

Royal Roads University
Victoria
06-2024

Certificate of Technical Studies - Leadership

Southern Alberta Institute of Technology
Calgary Alberta
06-2019

Diploma In Supply Chain Management - SCMA

Supply Chain Management Association
Yellowknife
01-2027

Computerized Office Administration -

Academy of Learning
Yellowknife, NT
01.1996

High School Diploma -

Sir John Franklin High School
Yellowknife, NT
1995

Skills

  • Strategic Decision-Making
  • Stakeholder Communication
  • Performance Analysis
  • Project Management
  • Leadership in Cross-Cultural Settings
  • Negotiation and Diplomatic Skills
  • Data Analysis and Interpretation
  • Executive-Level Presentations

Accomplishments

    Successfully collaborated with both Offices in Nunavut and the Northwest Territories to develop and create the 2025 Corporate Plan for the WSCC.

Certification

  • SAIT Certificate of Leadership Development
  • Mental Health First Aid
  • Insurance and Investment licensing in accordance with the Northwest Territorial Regulations for the sales of Term Insurance and mutual fund Investments (2006-2011)
  • Former Mine Rescue Member with certifications related to Mine Rescue Functions.
  • First Aid Instructor for St. John Ambulance and Red Cross (1997-2001)
  • Advanced First Aid
  • Advanced Basic Trauma Life Support Certificate
  • WHMIS Instructor (1999-2001)

Languages

English

Interests

  • Crafting and DIY Projects
  • Interior Design
  • I participate in a variety of outdoor recreational activities
  • Camping
  • Gardening
  • Outdoor Recreation
  • Volunteering
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Strategic and Corporate Reporting Analyst

Workers Safety and Compensation Commission
05.2024 - Current

Substitute Teacher

Yellowknife Education District 1
10.2022 - 05.2024

Operational Contracts Performance Manager

De Beers Group of Companies Canada
10.2014 - 02.2021

Procurement Specialist

Government of the Northwest Territories
05.2014 - 10.2014

Procurement Specialist - Contracts

BHP Billiton Canada Inc later Dominion Diamond Ekati Corporation
03.2012 - 05.2014

Acting Team Leader Of Administrative Services

BHP Canada
08.2011 - 03.2012

Independent Contractor

Primerica Financial Services
03.2007 - 08.2012

Open Pit Mining Operations Dispatcher

BHP Billiton Canada Inc.
01.2002 - 03.2007

Heavy Equipment Operator Open Pit Mining Operation

BHP Billiton Canada Inc.
01.2001 - 01.2003

Safety Technician

BHP Canada
01.1998 - 01.2001

Safety Office Administrator

BHP Canada
01.1997 - 01.1998

Safety and Environment Office Administrator

BHP Canada
01.1997 - 12.1997

Housing Officer

Federal Government of Canada
11.1996 - 02.1997

Camp Office Administrator

BHP Canada
07.1996 - 08.1997

Statistical Analyst Trainee

Metis Nation NWT
01.1995 - 01.1996

ECE Summer Student

Education Culture and Employment Canada
06.1993 - 06.1994

Sales Clerk

San Francisco Gifts
01.1993 - 01.1995

Sales Clerk

Yellowknife Inn Gift Shop
01.1993 - 01.1994

Crew Member

McDonald's
01.1992 - 12.1992

Computerized Office Administration -

Academy of Learning

Master of Arts - Leadership

Royal Roads University

Certificate of Technical Studies - Leadership

Southern Alberta Institute of Technology

Diploma In Supply Chain Management - SCMA

Supply Chain Management Association

High School Diploma -

Sir John Franklin High School

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Andrea Sluggett