Andrea Silva
Azusa
Summary
Education professional with a passion for supporting students through clear communication, consistent follow-up, and relationship-centered service. Currently serving as a Student Support Assistant, providing one-on-one and classroom-based academic and behavioral support, implementing IEP accommodations, and maintaining accurate, confidential records. Experienced in managing multiple priorities, communicating effectively across teams, and guiding students through structured processes from initial interest through completion. Bilingual in Spanish and English, with a strong commitment to integrating Christian faith into professional practice and representing institutional mission and values with care and professionalism.
Overview
5
5
years of professional experience
Work History
Student Support Assistant
Azusa Unified School District
Azusa
01.2026 - Current
- Maintained accurate and confidential student records and documentation.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Delivered individualized 1:1 support to assigned student(s) with IEPs and behavioral plans.
- Assisted in both life skills and general education settings as needed.
- Supported behavior regulation, task completion, and classroom engagement.
- Collaborated with teachers and support staff to implement accommodations and interventions.
Sales Associate
Boot Barn
San Dimas
03.2021 - Current
- Assisted customers with product selection and inquiries.
- Maintained a clean and organized sales floor environment.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to enhance customer service experience.
- Engaged with customers to understand their needs and preferences.
- Handled returns and exchanges efficiently according to company policy.
- Processed returns, exchanges, and refunds in accordance with company policies.
Hair Salon Receptionist
Aspire Salon
Chino
01.2021 - 12.2025
- Scheduled appointments using an online booking system.
- Processed payments and maintained accurate financial records daily.
- Organized salon inventory and assisted in restocking supplies as needed.
- Handled customer complaints in a timely and efficient manner.
Education
Bachelor of Arts - Liberal Studies
Azusa Pacific University
Azusa, CA12-2024
Skills
- Record management and student records management
- IEP implementation and accommodation strategies
- Behavior support and classroom engagement
- Customer service and conflict management
- Team collaboration and multicultural awareness
- Safe environment maintenance
- One-on-one and small group instruction
Languages
Spanish
Native/ Bilingual
Timeline
Student Support Assistant
Azusa Unified School District
01.2026 - Current
Sales Associate
Boot Barn
03.2021 - Current
Hair Salon Receptionist
Aspire Salon
01.2021 - 12.2025
Bachelor of Arts - Liberal Studies
Azusa Pacific University