ANDREA SANCHEZ
Lakewood
Summary
Business Marketing student in her last semester with over five years of hands-on experience in theater operations and team leadership at Regal Cinemas. Focused on creating positive experiences, working collaboratively, and taking initiative. Dedicated to accomplishing goals, maintaining strong work habits, and delivering high quality outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Regal Cinemas
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Directed theater merchandising and promotional displays
- Co-managed Instagram content to drive engagement
- Implemented training programs for new staff, enhancing team performance and service quality.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Team Lead
Regal Cinemas
11.2021 - 03.2022
- Supported smooth theater operations in collaboration with staff
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty metrics.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Floor Staff
Regal Cinemas
11.2019 - 10.2021
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Promoted to Team Lead based on strong work ethic, reliability, and commitment to maintain high customer satisfaction.
Education
Bachelor of Science - Business Marketing
California State University, Long Beach
Long Beach12-2025
Skills
- Customer relations
- Visual Merchandising
- Social media management
- Problem-Solving
- Collaboration & Teamwork
- Microsoft Office Suite (Word, Excel, PowerPoint)
Certification
- RBS Alcohol Serving License - September 2025
Languages
Spanish: Professional
Timeline
Assistant Manager
Regal Cinemas
04.2022 - Current
Team Lead
Regal Cinemas
11.2021 - 03.2022
Floor Staff
Regal Cinemas
11.2019 - 10.2021
Bachelor of Science - Business Marketing
California State University, Long Beach
Manager of the Quarter (August 2025)
Recognized by General Manager for providing strong leadership, staying diligent, and enhancing guest satisfaction.